Dynamic financial services professional with expertise in client relationship management, business development, and marketing collaboration. Proven track record in building strategic partnerships and strong ability to foster relationships and enhance business opportunities through effective communication and collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Client Coverage Manager
Standard Bank Namibia
Windhoek, Namibia
04.2026 - Current
Developed client strategy and plans that enhanced engagement and identified opportunities.
Develop client strategy and plans to improve engagement and opportunity spotting.
Cultivated client relationships and identified critical opportunities among internal stakeholders.
Share strategic thought leadership on client and sector opportunities.
Partner with deal captain to define pitch approach for winning business.
Anchor pitches in client relationship context and value proposition.
Coordinate cross-functional collaboration to leverage bank-wide solution sets.
Led client service team ideation and planning through research analysis.
Utilise research analysis to lead client service team ideation and planning.
Attended conferences and workshops to represent and enhance CIB profiles.
Relationship Manager - Financial Institutions
Rand Merchant Bank Namibia
Windhoek
08.2023 - 03.2026
Develop and nurture long-term strategic partnerships with financial institutions and Real Estate Investment Banking (REIB) clients, aligning solutions with their organizations vision and growth strategies.
Build in-depth understanding of client business models, operations and day-to-day financial activities to deliver tailored banking solutions.
Drove sales portfolio growth to achieve targets and exceed Net Income Return (NII) objectives.
Managed portfolio to optimize asset and liability growth.
Conduct credit assessments for portfolio management and prepare credit proposals for submission to credit committee.
Cultivated strong relationships with clients to enhance collaboration and support mutual growth.
Collaborate with marketing team to design and coordinate high-impact client events, strengthening brand visibility and client engagement.
Maintain expert knowledge on relevant legislative amendments, industry best practices and provide proactive advice and solutions to relevant stakeholders.
Resolve escalated transaction banking issues to maintain customer satisfaction.
Manage expenditure to ensure costs are within budget.
Conducted inspections (on-site and off-site), analysed financial statements and statutory returns, and compiled comprehensive inspection reports to ensure regulatory adherence.
Verified compliance of business operations with legislation, enhancing operational integrity.
Review statutory documents (i.e. Trust Deeds, Supplement deeds, Management Agreements, Subscription Agreements, Investment Plans) and recommend for approval.
Developed and Established Risk Based Supervision Methodologies and Framework.
Facilitated stakeholder engagement and composed public notices, industry circulars, and directives to communicate essential information effectively.
Supported evaluation of legislative amendments.
Private Equity Administrator
Government Institutions Pension Fund (GIPF)
Windhoek
06.2016 - 06.2021
Executed reconciliations of unlisted investment transactions and analysed quarterly statements for multiple private equity funds to ensure accuracy and compliance.
Monitored investment portfolio for adherence to limited partnership Agreements, subscription agreements, investment plans, management agreements, trust deeds, and other contracts.
Prepared compliance reports for unlisted investments unit to confirm regulatory adherence and mitigate risk.
Developed and delivered analysis to support internal credit committee evaluations, enhancing decision-making processes.
Contributed to the seamless completion of the 2019/2020 GIPF audit.
Client Operations Analyst
Ninety One Asset Management formerly Investec Asset Management
Postgraduate Certificate - Money Laundering Control
University of Johannesburg
Johannesburg, South Africa
Postgraduate Certificate - Compliance Management
University of Johannesburg
Johannesburg, South Africa
Postgraduate Certificate - Board Governance
University of Johannesburg
Johannesburg, South Africa
Bachelor of Technology - Accounting and Finance
Namibia University of Science and Technology
Windhoek, Namibia
Skills
Client Relationship Management
Sales Strategy Development
Customer Engagement
Financial Analysis
Budget Management
Risk management
Research and Report Writing
Executive-Level Communication
Certification
Senior Leadership and Management Development, Graduate School of Business (GSB) University of Cape Town
Financial Planning & Wealth Management (FPWMP), Corporate Finance Institute
Foundation Programme In Private Equity, Southern Africa Venture Capital and Private Equity Association (SAVCA) and the Gordon Institute of Business Science (GIBS) University of Pretoria
Global Certificate Program for Regulators of Securities Markets - Phase I 6th, IOSCO/PIFS-HLS