Lizelle Elizabeth Steenkamp
Polokwane
Summary
I always conduct myself in a professional manner, experienced, energised, hardworking and dynamic lady with passion to grow within an individual organisation up to the highest possible level. Integrity, respect and loyalty are very important to me. I am always open to suggestions and always give a 100%. Prioritizing is essential to me. I can work under pressure. It is my firm belief that one can never gain too much knowledge or experience and therefore eager to learn more. I learn fast and will be an asset to any company or institution.
Overview
25
25
years of professional experience
Work History
Body Corporate Administrative
Oryx Holdings Pty Ltd t
- A
Station Manager
Jacaranda RmFm Dewald Hatting
- Dewald retired and the branch was closed
- I never really worked with Head Office
Admin Manager
Royal Auto Body, Steenkamp
02.2012 - Current
- Managing all admin duties which includes reports sent to Mercedes-Benz and the CEO each month Parts Statements, Paint Statements
- Spreadsheets of RFC’s (Damaged, incorrect parts supplied and incorrectly ordered) Monthly job totals (number of jobs) Opening of new job cards
- Confirming of Excess on Jobs as well as Invoicing details (should it be a Care/Of Insurance
- Liaising with assessors regarding Rates, Authorisations and Final Costs
- Confirming correct rates on new Authorisations as per SLA’s
- Confirm rates as per SLA of each insurance company
- Confirming all parts invoices from dealers and match to the correct jobs
- Calculate and Request Final Costs and network the Request of the Final
- Cost to the assessor either via Audatex or if not I submit the FRC on another portal (Netassess or Smart Quote) or per manual FRC should the insurance or assessor requested it to be sent Manually
- Manual FRC’s are done on TMS and then emailed to the relevant assessor, broker and insurance as well as invoicing Insurances when the FRC is approved I confirm all the repairs was correct as per my FRC request, if not, I will contact the assessor to indicate why they changed the Requested FRC
- COD clients and Excess Waivers (to be calculated and percentage
- Excess before the vehicle may be released to the insured)
- Should the insured pay via EFT I have to confirm if the payment reflects in our bank account
- After the insured signed the Clearance Certificate and paid the Excess, I continue to close and invoice the job
- I then forward the invoice and supporting documents, Clearance
- Certificate, Excess Invoice, diagnostic report if diagnostics was done etc, to the relevant assessor, insurance and broker if the broker
- I follow up daily on FRC’s awaiting approval from assessors and insurances
- Systems I work on: TMS, Audatex and Auda Invoice, Smart Quote,
- Netassess, Discovery
- All Microsoft programs, Excel, Word etc
- I attend weekly management meetings with regards to jobs for the week, complaints, CSI Scores per month, progress on vehicles in the workshop as well as vehicles with clients whom we are waiting for parts
- Walk-through’s” twice a week to stay updated with progress of jobs
- Upliftments of vehicles (Release Fees, Towing Invoices, Parking Fees “Storage Fees”, all as per SLA’s from insurances
- Updating all the insurance portals with progress on vehicles
- Reasonforleaving : C ompanyclosingpermanentlyatthe endofFebruary 2023
- Lizelle
VZN
11.2020 - 10.2021
- Invoicing, credit notes and statements to all Body Corporates
- (Sectional
- Titles – 210 Units in total)
- Posting of bank statements on Pastel for all the Body Corporates
- Monthly Trustee Reports to all the Trustees of the Body Corporates
- Calculating and providing Levy Figures to attorneys when requested
- Providing Clearance Certificates when a Sectional Title is sold
- Updating and all related admin of new owners when a Sectional Title was sold
- Arranging and attending Trustee Meetings and Annual General
- Meetings
- Keeping minutes and distributing to Trustees and Owners
- Payroll and all payments made during the month to suppliers
- Allocating of payments received
- All administrative duties as well as filing, creating accounts on company computer programs etc
- Customer queries regarding accounts
- Assistance in maintenance issues, working with contractors, renting agencies, tenants and owners
- Insurance claims
- Reasonforleaving
Office Administrator
Netcall Pty Ltd
06.2020 - 08.2020
- Invoicing and credit notes
- Debtors & creditors
- Reconciling of bank statements - income & expenses
- Monthly financial statements to directors
- Updating of all spreadsheets with regards to staff, new clients, financial sheets and control sheets
- All HR related admin
- Payroll and all payments made during the month to suppliers
- Allocating of payments received
- Petty cash control and reconciliation
- Lizelle Steenkamp
- Page 4
- All administrative duties as well as filing, creating accounts on company computer programs etc
- Customer queries regarding accounts
- Creating of SIP accounts
- Reasonforleaving : F inancial & S eekingpermanent
Admin Clerk
Fire
12.2019 - 03.2020
- Invoicing of all job cards completed on Pastel as well as the Centa program
- (can go up to 200 per day)
- Creating quotes for work done/not done for new orders
- Make sure of new tasks from Centa on the Centa program
- Printing the job cards and hand over for a job card to be opened
- After invoicing I make sure all relevant and important documents are attached to the job cards
- Match all photos with the correct jobards
- (can be 400 photos per day)
- Email the photos of each extinguisher, invoices and work done
- Exporting various lists from the Centa program to compare each month to last year, that is to make sure we have all the sites, add new sites and mark closed sites
- Processing of Remittances every month
- Updating Excel & other spread sheets to track each job card
- Mapping and preparing documentation for work to be done the next month
- Mapping is done on Google Maps
- Printing map for each sector each technician has to service
- Following up on Pastel and Centa quotes made for work done
- Converting accepted quotes to invoices or distribute approved quotes for work to be done
- Preparing f monthly inspection books as well as invoicing them
- Loading of new clients and technicians on the Umlilo program
- Ensuring all orders is received for the next month
- (order numbers and the documents as well)
- Creating and printing Certificates of Compliance for services done
- Double check all invoices done for the day and captured them on all the lists
- (5 Excel spread sheets)
- Making sure job cards are opened for all tasks from Centa
- And follow up on the progress of each task
- Solving all problems/queries for the Centa side of the company.
Assistant Finance Clerk
Lizelle Steenkamp, Mitchell House School
04.2019 - 08.2019
- Allocating of school fee payments from bank statements to student accounts
- Allocating speedpoint payments to correct student accounts and reconcile with amount banked from the previous day
- Receiving cash transactions – but worked mostly with bank statements and speedpoint
- Billing of student accounts every month, school fees and all extra activities ex
- After care, music lessons, hot lunches, pottery classes, international trips etc
- For all phases
- Creating and submitting of new and current debit Orders on Sage, depending on the debit order date run
- 1st to 31st of each month
- Following up on returned debit orders
- Contacting of parents on arrear school fees
- Mostly worked on MS Word, Excel and Ed-Admin (Program used by the school)
- Reas on f or l ea vin g : P e rs
- Nal & Fina ncia l
- Experience
Office Administrator
Jacana Environmentals, Lekana Trading
08.2017 - 10.2018
- Reception and switchboard
- Assisting walk-in clients with either firearm training information, firearm license renewals, as well as purchasing of training manuals for new applications
- Assisting clients with options and questions regarding their firearm licenses or new applications
- Arranging the practical shooting necessary for the competency he/she is training for
- Typing of certificates and issuing Statement of Results neededto apply for either new competencies or renewals
- Banking of student manual cash as well as the Gunshop’s banking
- Lizelle Steenkamp
- Page 6
- Managing petty cash for Lekana& Jacana
- Making sure all new student files are ready to be moderated
- (which is every 3 months)
- Keeping spreadsheets for the Gunshop’s income & expenses updated and filed
- Sending out statements monthly
- Following up on payments (bank statements)
- Typing of quotations and orders
- Invoicing (using Pastel)
- Ensuring that there is enough toiletries and groceries as needed
- Ordering of stationary and other office equipment needed
- Reconciling of statements for Salute and Bucan at the end of each month
- Binding of books for Jacana
- Updated monthly spreadsheet for Jacana’s toll gate slips and hotel expenses
- Ensuring money and laptops are placed in the safe before I lock up at 5pm
- Making sure the attendance register is filled in on a weekly basis
- Distributing emails to correct recipients
- I mainly worked on word, excel and pastel
- Reas on f or l ea vin g : P e rs
- Nal & Fina ncia l
- Experience
Assistant
Laeveld Agrochem & Pest, Ex
01.2017 - 08.2017
- Switchboard for both companies
- Assisting Pest Ex cash and account clients
- Receiving of cash sales, card sales as well as the reconciling of the cash account
- Pest Ex weekly banking
- Ordering and receiving orders for stock and clients
- Assisting with quotations
- Filing and other administrative duties for Pest Ex
- Stock take every week
- Updating of pricelists for Pest Ex
- Computer program for Pest Ex – Pastel
- Assisting Laeveld Agrochemical cash clients with sales and receiving of cash
- Reconciling of cash accounts for Laeveld
- Banking every week for Laeveld
- Lizelle Steenkamp
- Page 7
- Sending of 90-day stock reports to head office
- Receiving stock for Laeveld as well as bringing into stock on systems
- Filing and other administrative duties for Laeveld
- Quotations for Laeveld
- Monthly statements for Laeveld account clients
- Adding of consignment stock as well as reconciliation reports
- Computer program for Laeveld – Equilibrium
- Reas on f or l ea vin g : F ina nci al .
Receptionist / Typist / Admin Clerk
Trinity Primary School / Northview Christian Academy
01.2015 - 12.2016
- All student (New/Old) administration, applications, data base, re- enrolments
- Reception and switchboard, assisting parents with queries
- Receiving of school fees
- General office administration
- Typing of all letters, exams, tests, student report cards, allocations
- Typing of all research, planning and themes for all the educators
- Ensuring all class lists and data bases are kept up to date
- Reas on f or l ea vin g : I n se ar ch of b et t ero pp
- Rt unit i e s , gr ow t hasw ell a s fina nci al g r ow t h
- Experience
Stock Controller
Modern A utohaus - BMW
05.2003 - 12.2011
- Sourcing of vehicles from other dealers using OASIS on BMW’s Dealernet
- Adding specifications to new allocations (vehicles) from BMW SA for stock and clients
- Bringing new and used vehicles into stock
- Ensuring invoiced amounts from BMW SA are correct according to the dealer billing
- Preparing the files and books for the vehicles
- Printing and checking vehicle history on CIA system for accidents and any comments on vehicle
- Lizelle Steenkamp
- Page 8
- Making sure there is no damages on new vehicles invoiced from BMW SA
- Should there be damages to the vehicles I’m responsible to inform all parties, arrange for quotes and also for the vehicle to be repaired and claims submitted
- Arranging for pre-delivery inspections, fuel etc
- Invoicing units from BMW SA
- Invoicing of sold units to banks, clients and trade dealers
- Loading of sales on BMW motorplan/warranty system (making sure all info are correct)
- Update and distribute stock lists to Sales Managers and Dealer Principal
- Maintaining 180-day units
- Event arrangements
- Responsible for Advertising according to BMW SA standards
- Ordering of brochures etc
- From BMW SA
- Motorplan Extensions
- Responsible for demo’s, courtesy vehicles, insurance claims
Education
Matriculated - undefined
Vereeniging High School
undefined
Lizelle Steenkamp
Accomplishments
- BMW Systems (Focus Pro, Dealernet, Autoline, Kerridge, QMA, Motorplan)
- Brand Behaviour,
- General Diversity Awareness,
- Personal Affectivity and Assertiveness,
- General Stress Management,
- All Series Product Knowledge Courses,
- General Problem Solving,
- General Negotiation Skills,
- Advanced Vehicle Sales,
- BMW Fast Track,
- Fleet Management,
- All series drive events held at Gerotech
- Reas on f or l ea vin g : Wil l di sc us s in int erv i ew experience
- Sales | Jacaranda RmFm
- January 2000 – May 2003
- Responsibilities
- To make sure my clients’ ad, broadcasted as they wanted it
- Servicing of existing clients ensuring they’re satisfied
- Reas on f or l ea vin g : M od e rn Aut
- Ha us g a ve a n at t ra ct iv e offer
- Lizelle Steenkamp
- Page 9
Timeline
VZN
11.2020 - 10.2021
Office Administrator
Netcall Pty Ltd
06.2020 - 08.2020
Admin Clerk
Fire
12.2019 - 03.2020
Assistant Finance Clerk
Lizelle Steenkamp, Mitchell House School
04.2019 - 08.2019
Office Administrator
Jacana Environmentals, Lekana Trading
08.2017 - 10.2018
Assistant
Laeveld Agrochem & Pest, Ex
01.2017 - 08.2017
Receptionist / Typist / Admin Clerk
Trinity Primary School / Northview Christian Academy
01.2015 - 12.2016
Admin Manager
Royal Auto Body, Steenkamp
02.2012 - Current
Stock Controller
Modern A utohaus - BMW
05.2003 - 12.2011
Body Corporate Administrative
Oryx Holdings Pty Ltd t
Station Manager
Jacaranda RmFm Dewald Hatting
Matriculated - undefined
Vereeniging High School
undefined
Lizelle Steenkamp
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