Lizeka Imasuen
Business Intelligence Developer
Cape Town
Summary
Experienced Business Intelligence Developer with a decade of retail industry expertise. Passionate about leveraging data optimization and management to drive business success. Proficient in data analysis, design, development, and database management with SAP Hana and Oracle. Adaptable professional who thrives in challenging environments, demonstrating initiative and independence. Committed to making a positive impact on the intersection of technology and business on a global scale, known for strategic thinking and proactive problem-solving abilities.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Intermediate Business Intelligence Developer
Cape Union Mart
09.2023 - Current
- Understand the problem that's loosely defined or structured.
- Provides BI solutions for difficult problems and works on delivering large BI solutions.
- Provides solutions that drive team's business decisions and highlight new opportunities.
- Improves code quality and optimizes BI processes.
- Basic understanding of a scripting language (SSMS, Oracle SQL Developer). Knows how to model data and design a data pipeline. Able to apply basic statistical methods (e.g. regression) for difficult business problems.
- Design, build and deploy data architecture, data warehouses and business intelligence solutions.
- Create and maintain data integration packages.
- Perform SQL queries - design, code, test, and aggregate the results to conduct analysis and create useful information.
- Collaborate with cross functional teams to integrate data solutions.
- Provide continuous improvements on reporting and analytics methods.
- Database server administration, including database maintenance and ensuring data quality, integrity, availability, and security.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Developed and managed dashboards using Oracle Cloud Platform, PowerBI .
Intermediate Business Intelligence Developer
Clicks Group Pty Ltd
05.2022 - 08.2023
- Conduct business requirements analysis, design, development and quality assurance of technical solutions delivered according to the software development life cycle.
- Analyse and address complex issues, recommend appropriate solutions, with respect to performance, scalability and manageability of system solutions and development efforts.
- Evaluate project and vendor solutions according to business requirements and recommend appropriate product and/or software solutions within the Business Intelligence team.
- Providing mentorship and contribute to the improvement of the team's capability.
- Advanced Dashboard, analytics and reporting, BI Systems Analysis, ETL, development and support.
- Engage in User liaison and problem solving skills.
- Evaluated emerging BI technologies and methodologies, recommending appropriate additions or improvements to existing systems.
- Improved data gathering, analysis, and visualization procedures with strategic optimizations.
- Automated BI reports for secure virtual server environment.
- Developed and managed dashboards using SAP BO,SAP HANA.
Business Intelligence Junior Developer
Clicks Group Pty Ltd
01.2021 - 04.2022
- Business Intelligence Support to Stake holders in Clicks Group Pty Ltd (700 plus Stores), Middle Management and Top Management.
- Designing, developing and maintaining Business intelligence Reports for various stake holders on SAP Business Objectives.
- Administration and Management of Business Intelligence Reports for various stakeholders from Beginner, Middle-Management to Executives.
- ETL processing (Extract, Transform and Load).
- Crafting, executing queries upon request for data from our BI Data warehouse for other teams (IT, Marketing, Integration).
- Problem solving and follow up of 3rd party vendor's requests.
- Designing, Creating, Maintaining and Managing Supply Chain Management portals.
Specialised Desktop and Application Support Consultant
Clicks Group Pty Ltd
01.2019 - 12.2020
- Problem solving and follow up of queries.
- Training /Support of Omni Channel queries to various Clicks Pharmacies (500 +)Omni Channel Linking and Validation of customers.
- Facilitate and drive Chronic Sales across all systems.
- UAT (User Acceptance Testing) preparation of test cases and execution of QA tests and test planning.
- Enhanced application performance by identifying and resolving technical issues in a timely manner.
- Optimized user experience through the refinement of existing application features based on feedback gathered from clients.
Pharmacist assistant Call Centre
Clicks Group Pty Ltd
01.2014 - 12.2015
- Provide information in line with Repeat Prescription service to Clicks Pharmacies nationwide.
- Telephonic and written interventions with Clicks stores with repeat prescription service.
- Contribute to providing excellent service levels within call centre.
- Change Management, training new system/business process to clicks stores.
DUR Pharmacist assistant Case Manager
Medscheme Holdings Pty Ltd
01.2010 - 12.2014
- Provide clinical information in line with PMB protocols and guidelines.
- Review and processing of PMB applications.
- Adhere to set daily targets as communicated by business.
- Provide clinical input for PMB authorisations within the PMB call centre.
- Telephonic and written communication with healthcare professionals and with prescribers to ensure compliance to clinical policy criteria.
- Contribute to providing excellent service levels within call centre.
Pharmacist Assistant
Greenfields Pharmacy
01.2005 - 12.2010
Education
Bachelor of Commerce - Information and Technology Management
MANCOSA
Cape Town, South Africa 01.2016 - 01.2018
Skills
Technical Skills
Databases & Query Languages: PL/SQL, MS SQL Server, Oracle APEX
Data Warehousing & Integration: Data Warehousing, Data Modeling, SSIS
Reporting & Visualization: SAP BO, Power BI, Qlik Sense
Programming: Python
Personal Information
- Date of Birth: 06/02/82
- Gender: Female
- Nationality: South African
- Driving License: Code 8/B
Personal Development
- Database Development
- JAVA
- Selenium (Udemy)
- Python (Udemy)
Timeline
Intermediate Business Intelligence Developer
Cape Union Mart
09.2023 - Current
Intermediate Business Intelligence Developer
Clicks Group Pty Ltd
05.2022 - 08.2023
Business Intelligence Junior Developer
Clicks Group Pty Ltd
01.2021 - 04.2022
Specialised Desktop and Application Support Consultant
Clicks Group Pty Ltd
01.2019 - 12.2020
Bachelor of Commerce - Information and Technology Management
MANCOSA
01.2016 - 01.2018
Pharmacist assistant Call Centre
Clicks Group Pty Ltd
01.2014 - 12.2015
DUR Pharmacist assistant Case Manager
Medscheme Holdings Pty Ltd
01.2010 - 12.2014
Pharmacist Assistant
Greenfields Pharmacy
01.2005 - 12.2010