LIZE-MARIÉ VAN ZYL
Durbanville
Summary
Organised, hardworking, and always eager to learn, I thrive in environments that challenge me. I enjoy working with people—both in teams and one-on-one—and I remain calm and solution-focused under pressure. With a solid background in customer service and administration, I bring professionalism, enthusiasm, and a strong willingness to grow.
Overview
14
14
years of professional experience
Work History
Enquiry Consultant
Tripco - LekkeSlaap
V&A Waterfront
10.2022 - Current
- Handle guest enquiries for holiday and overnight accommodation
- Process bookings, payments, and liaise with SANParks
- Deliver daily customer service and assist with problem resolution
- Trained new staff on safety protocols and operational procedures effectively.
- Streamlined workflow processes to enhance productivity among team members.
- Contact: Johané Van Eden (Manager) – 073 830 1784
Administrator
De Beers Marine Vaccination Clinic
Paardeneiland
06.2021 - 04.2022
- Captured data and supported patients during vaccinations
- Managed digital and physical filing systems
- Reason for leaving: Clinic closed
- Contact: Bevan November (Manager) – 074 515 7072
Sales & Customer Service
Boesmanland Biltong
Durbanville
03.2017 - 01.2021
- Handled sales, orders, stock control, and daily cash-ups
- Provided personalised customer service
- Reason for leaving: New owners brought in their own staff
- Contact: Shireen Viljoen (Manager) – 076 536 7926
Waitress & Babysitter (Holiday Job)
Blasters Entertainment Centre
11.2011 - 01.2012
- Assisted with customer service and child supervision during school holidays
Education
Matric - Afrikaans, English, Maths Literacy, Life Orientation, CAT, Consumer Studies, Business Studies
Stellenberg High School
Bellville01.2014
Skills
- Excellent communication skills
- Professional telephone etiquette
- Customer service & marketing
- Administration & data capturing
- Willingness to learn and adapt
- Problem-solving under pressure
Languages
- Afrikaans, Fluent - First Language
- English, Fluent - First Language
Personal Information
Hobbies: Baking, DIY projects, Walking, Music
Timeline
Enquiry Consultant
Tripco - LekkeSlaap
10.2022 - Current
Administrator
De Beers Marine Vaccination Clinic
06.2021 - 04.2022
Sales & Customer Service
Boesmanland Biltong
03.2017 - 01.2021
Waitress & Babysitter (Holiday Job)
Blasters Entertainment Centre
11.2011 - 01.2012
Matric - Afrikaans, English, Maths Literacy, Life Orientation, CAT, Consumer Studies, Business Studies
Stellenberg High School
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