Liyema Njozela
Cape Town
Summary
With a background in customer service and administration, I bring strong communication and organisational skills to support HR functions effectively. Demonstrated ability to handle confidential information with discretion and attention to detail. Proven track record in problem-solving, teamwork, and building positive relationships with colleagues and clients. Ready to contribute to success of HR team with proactive and adaptable approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR Assistant
Kove Collection
Cape Town
10.2025 - 12.2025
- Developed and maintained HR documentation, contributing to the accuracy and accessibility of employee information.
- Collaborated with team members to refine HR processes, resulting in improved workflows and employee satisfaction.
- Provided administrative support for HR projects, ensuring timely completion and alignment with organizational goals.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Initialized background checks for potential new hires.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
- Prepared materials and reports for compliance audits.
- Provided administrative support for HR projects and initiatives.
- Handled confidential information with discretion and integrity.
HR Assistant
Jonkershuis Constantia
Cape Town
06.2024 - 09.2025
- Handled employee enquiries regarding HR policies, benefits, and procedures, providing timely responses.
- Supported the development and implementation of HR policies, contributing to the creation of a positive work environment.
- Assisted with recruitment processes, including job postings and scheduling interviews for potential hires.
- Administered payroll operations, including adjustments, holiday pay, and resolving discrepancies. Imputing bi-weekly tips and salaries .
- Prepared and distributed employee payslips.
- Prepared employee documentation.
- Managed employee records, ensuring confidentiality and compliance with data protection regulations.
- Conducted initial screening of CVs, shortlisting candidates suitable for various roles within the organisation.
- Participated in disciplinary and grievance procedures, maintaining impartiality and confidentiality.
- Coordinated new employee inductions, facilitating smooth integration into company culture and procedures.
- Noted employee work transfer information, promotions and changes in earnings or working hours in official records.
HR Manager / Office Assistant
Ayepyep Lifestyle Cape Town
02.2023 - 05.2024
- Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
- Compiled and updated employee files in electronic and paper formats to maintain accurate records.
- Managed conflict resolutions to help teams foster relationships and improve teamworking capabilities.
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Managed smooth HR process for new starters, setting up on systems and issuing contracts to make easy transition into company.
- Completed data processing and processing orders into relevant systems to keep records and documentation up-to-date.
Hostess
Ayepyep Lifestyle Cape Town
03.2022 - 01.2023
- Answered customers' questions about seating, current wait time, events and menu items.
- Guided guests to appropriate seating for party size and provided food and drink menus.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Monitored dining area to assess server capacity and accurately estimate wait times.
Education
Bachelors Degree - Organisational Psychology
University of Cape Town
Skills
- Time management efficiency
- HR policies knowledge
- Proactive approach
- Strategic thinking
- Written and verbal communication
- Ethical decision making
Certification
- ILS (Integrated Leadership Systems)
- First Aid
- Occupational Health & Safety
- Employment Equity
Languages
English
First Language
Xhosa
Proficient
C2
Afrikaans
Advanced
C1
Timeline
HR Assistant
Kove Collection
10.2025 - 12.2025
HR Assistant
Jonkershuis Constantia
06.2024 - 09.2025
HR Manager / Office Assistant
Ayepyep Lifestyle Cape Town
02.2023 - 05.2024
Hostess
Ayepyep Lifestyle Cape Town
03.2022 - 01.2023
Bachelors Degree - Organisational Psychology
University of Cape Town