Liyabona Booi
Quality Assurance Specialist
Summary
Experience Quality Assurance Officer successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Professional Freelancer
Independent Contractor - Self Employed
03.2023 - Current
- Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Educated clients on best practices for their specific industries, helping them achieve better results from our services.
- Mentored junior team members, providing guidance on best practices and techniques for success in the freelance industry.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
ESL Teacher
Various
02.2022 - 12.2023
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Achieved higher student retention rates by developing strong rapport and maintaining open communication with both students and parents.
- Contributed to school-wide professional development initiatives by leading workshops on best practices for teaching ESL learners across different grade levels.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Strengthened students'' writing abilities through comprehensive essay assignments and detailed evaluation of grammar, punctuation, and style.
Data Collector
STATS SA
02.2022 - 04.2022
- Collaborated with team members on various projects, ensuring consistent data collection methods and protocols.
- Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
- Streamlined data collection processes, implementing efficient digital tools and techniques for improved results.
- Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
- Safeguarded compliance with all regulations governing the collection, storage, and use of collected information.
Exam Assistant (Seasonal Contract)
Eastern Cape Department Of Education
12.2017 - 12.2019
- Increased the integrity of the examination process, diligently monitoring exam rooms to prevent cheating incidents.
- Improved overall exam efficiency, handling logistics such as room scheduling and materials coordination.
Education
Bachelor of Arts - Sociology
Nelson Mandela University
Gqeberha (Port Elizabeth) 04.2001 -
Bachelor of Science - Psychology Honors
University of Fort Hare
Alice, Eastern Cape 04.2001 -
Bachelor of Arts - Psychology
Nelson Mandela University
Gqeberha (Port Elizabeth) 04.2001 -
Skills
- Project Management
- Teamwork and Collaboration
- Online tutoring
- Search Engine Optimization
- Customer Support
- Process Improvement
- Process Analysis
- Interpersonal Communication
- Analytical Skills
Certification
TEFL (Teaching English as a Foreign Language
Timeline
TEFL (Teaching English as a Foreign Language
03-2024
Professional Freelancer
Independent Contractor - Self Employed
03.2023 - Current
ESL Teacher
Various
02.2022 - 12.2023
Data Collector
STATS SA
02.2022 - 04.2022
Exam Assistant (Seasonal Contract)
Eastern Cape Department Of Education
12.2017 - 12.2019
Bachelor of Arts - Sociology
Nelson Mandela University
04.2001 -
Bachelor of Science - Psychology Honors
University of Fort Hare
04.2001 -
Bachelor of Arts - Psychology
Nelson Mandela University
04.2001 -
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