Lithetha Duda
Whittlesea
Summary
Diligent entry level Business Analyst with a proven ability to leverage data-driven insights to drive process improvements, enhance operational efficiency, and influence strategic decisions. Demonstrated success in implementing new systems, conducting comprehensive market research, and supporting project management. Eager to utilize my analytical skills and passion for business optimisation to contribute to the success of the organisation.
Overview
1
1
year of professional experience
5
5
Certifications
2
2
Languages
Work History
Online Order Preparation Handler
Makro Port Elizabeth
05.2025 - Current
- Establish and maintain relationship with suppliers and manufactures to ensure consistent supply of product.
- Ensure shelves are stocked, product is arranged attractively, and displays are set up to attract customers.
- Monitor stock levels, reorder products as needed, and manage stockrooms or warehouses to avoid stockouts or overstocking.
- Implement promotional plans and displays to boost sales and
- Prepare online orders for customers, and
- Maintain a good relationship with customers.
Sales Consultant
Queenstown PRASA
12.2024 - 02.2025
- Selling bus tickets.
- Receive and refer telephone calls (internal and external), to the relevant staff.
- Provide general information to the public on request about customer complaints and changes to their bookings.
- Conduct reconciliation on a daily basis and report to senior officials if any discrepancies discovered, and
- Maintain a good relationship with customers.
Education
Advance Diploma - Business Analysis
Rhodes University (RU)
12-2025
National Diploma - ICT: Business Analysis
Durban University of Technology (DUT)
12-2024
Matric Certificate -
Ekuphumleni High School
Whittlesea12-2021
Skills
Data Analysis & Visualization, Process Modeling and Analysis, Requirements Management and System Analysis, Computer Programming, Programming Principles, Web Development, Python Programming, Data Presentation, Descriptive Analytics, Project Management, Business Process, Predictive Analytics, Tableau Software, Business Intelligence, Data Literacy, Data Cleansing, Statistical Analysis and Microsoft Office
Accomplishments
- 2023 Selected to be a group leader for IT PROJECT MANAGEMENT, the purpose of the project was to introduce students to the fundamentals of managing IT projects, combining principles from both project management and information technology.
- 2024 Selected to be a group leader for BUSINESS ANALYSIS PROJECT 3B, the purpose was integrate theoretical knowledge and practical skills as students.
Certification
Introduction to Python
Timeline
Online Order Preparation Handler
Makro Port Elizabeth
05.2025 - Current
Sales Consultant
Queenstown PRASA
12.2024 - 02.2025
Advance Diploma - Business Analysis
Rhodes University (RU)
National Diploma - ICT: Business Analysis
Durban University of Technology (DUT)
Matric Certificate -
Ekuphumleni High School
KNOWLEDGE ACCOMPLISHED AT THE UNIVERSITY
- Gathering business requirements
- Documenting requirements
- Analyzing requirements
- Identifying areas for improvement
- Modeling business processes
- Developing solutions
- Presenting findings
- Analyzing data
- Developing reports.
- Communication and presentation
- Time management and
- Leadership and team collaboration