Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Robyn McEvilly

Learning And Development And Change Management Specialist
Johannesburg

Summary

Lisa-Robyn McEvilly is a distinguished professional in the field of Learning and Development, boasting three decades of extensive experience, including significant international exposure. Her career encompasses leadership roles in L&D strategy, Change Management, and Project Management, with a particular focus on ERP implementations across diverse global regions.

Overview

31
31
years of professional experience
11
11
Certifications

Work History

Project Manager, and Senior OD Consultant

Illovo Sugar
04.2023 - 08.2025
  • Managed the implementation of the new Procurement and Inventory Reorganisation Design end to end.
  • Identified and managed key stakeholders to facilitate project requirements.
  • Custodian of the integrity of the Change impact assessment and Role & People impact assessments.
  • Designed and managed the overall Work Force Transition (WFT) Change Management plan and activities.
  • Provided WFT tools to countries to support and enable their implementations.
  • Executed the TNA and managed the Training Delivery across Illovo's footprint.
  • Designed and developed all project communications against the predefined Communications plan.

Change and Training Lead

Change and Training Lead, Spandex Graphic Solutions
04.2022 - 03.2023
  • The design and development of the overarching Change Management, Learning and Development and Communications Strategies.
  • Management of Change Management and Communications teams, on all aspects of the project, driving the delivery of an integrated Organisation Change Management approach, against ADKAR model, partnering with the Programme Management Office (PMO)
  • Development and implementation of Super User Programme to support Knowledge Transfer and build in-house capability, including soft skills Train the Trainer
  • Management of Training Needs Analysis, Content Curricula Scope and Development, Quality Assurance, Training Scheduling, Stakeholder Analysis and Engagement and Change and Training Reporting requirements
  • Steercom reporting to Steerco and Project Sponsors
  • Management of risks and mitigation activities against project gates, to align to move forward

Learning and Development Lead at Harmony Gold Mining Group

IS Learning Centre
03.2021 - 03.2022
  • The design and development of the overarching IS Learning and Development Charter and Strategy that forms part of the Centre of Excellence for Business Enablement, partnering with the Programme Management Office (PMO), in support of all IS project training implementations aligned to the IS Roadmap
  • Partnering with Change Management Office and Communications teams, on all projects driving Strategies and delivery thereof against the ADKAR model
  • Onboarding and management of the identified Training team resources
  • Development of the Training Strategies and Training Plans which included, Training Delivery Model, Training Needs Analysis, Content Development and Quality Assurance, Training Scheduling, Stakeholder Management, Training Reporting requirements and alignment with Harmony Learning and Development on the launch of the Learning Management System
  • Onboarding and management of vendors and management of their delivery, aligned to project deadlines and agreed SLAS
  • Management of risks and mitigation activities captured on Project Portfolio Office
  • Weekly status tracking and reporting to Project Sponsors and Business Stakeholders
  • Steercom reporting to Steerco and Project Sponsors
  • Successful upgrade of an Oracle on premise and an implementation of a HRMS solution achieved

Learning and Development Lead at United Pharmaceuticals Distributors

Can!do Consulting
03.2019 - 03.2021
  • The design development of the overarching Learning and Development Strategy to support the scope of Project Comet SAP S4 Hana and the Knapp Warehouse implementations.
  • Management of Change team to implement Change Plan and deliverables, aligned to the adopted Change methodology ADKAR
  • Onboarding and management of the identified UPD Training team resources, with reference too, training scope, training scheduling, Train the Trainer Programme, Reporting and Moodle Learning Management System
  • Management of Content development scoping, tracking and review cycles, supported by the Senior Content Developer
  • Management of Training Project Plan aligned to project PMO
  • Management of risks and mitigation activities around the same
  • Weekly status tracking and reporting to Project Comet Business Sponsors

Head of Operations/Project Delivery

Can!do Consulting
03.2019 - 04.2020
  • Manage project teams for the creation and execution of Change, Communication and Learning and Development ERP strategies across the client landscape, including East Africa
  • Design, develop and execute external delivery methodologies and toolkits to support the consultant eco system, focusing on best practice and innovation
  • Maintain project delivery standards, including providing a central support structure for the project teams
  • Ongoing Customer Account Management across client landscape
  • Measure external delivery against success criteria and customer satisfaction scorecards
  • Responsible for internal and project Financial Admin and Reporting

OCM Capability and Behaviour Development Lead

MTN Group
07.2013 - 12.2018
  • Design, develop and execute the MTN Next! learning strategy and architecture
  • Alignment on Change Impact Assessment, to inform the Change Plan and deliverables and Workforce Transition Roadmap
  • Design, development and delivery of change management interventions, services and solutions
  • Build awareness, understanding, commitment, and ownership of changes through clear, consistent messages, ensure that all key stakeholders were engaged and committed to support the Digital Transformation.
  • Design and develop the Support and Stabilisation model for post go-live adoption
  • Oversee the conceptualisation and design of learning interventions to meet the 10/20/70 learning principle and transition training to learning
  • Provide learning solutions assessments, research analysis, metrics and intelligence for project decision-making aligned to performance matrix
  • Ensure collaboration between the learning design specialist team and the rest of the program teams to ensure the alignment and effectiveness of learning solutions
  • Integrate and use information technology systems, ERP tools and processes for increased effectiveness of learning solutions and services
  • Developing the strategies for the effective and efficient scheduling and delivery of MTN Boost learning solutions
  • Support, guide, lead, coach and mentor MTN Boost project team members
  • Build and manage training team for the effective implementation of training and support and stabilisation for Oracle Cloud back-office transformation
  • Project management of specialist resource, i.e., planning, hiring, organising, leading, control of learning stream resources and deliverables
  • On boarding and management of Training Managed Service vendor
  • Influence and management of project and program stakeholders, sponsors and champions
  • Realising change and performance improvement through effective solutions for personnel, in country teams and leaders

Senior Manager: Learning

Sasol
01.2013 - 07.2013
  • Interpreting the Insync Portfolio strategic objectives as a key input to develop and implement supporting learning and development strategies required to ensure sustainable change, capacity building and competence across the Sasol Group, with initial focus on the SAP “As Is” learning landscape progressing to the “To Be” SAP implementation
  • Ensuring sustained employee development within the approved Sasol Global Learning framework
  • Ensuring alignment with other Enablement streams (Change management, Communication and OD), the Insync Portfolio journey map, Global Learning training plans, as well as the training impacts emanating out of other group projects

Senior Learning Specialist

Colt Technology Services
01.2006 - 09.2011
  • Owned creation of L&D Methodology with standards, guidelines and templates
  • Conducted L&D Best Practice benchmarking for input into strategy
  • Aligning of all training initiatives to organisational strategy
  • Promoting the L&D Methodology and terms of engagement across the business
  • Creating and maintaining L&D Strategic Roadmap for Operations
  • Maintained relationships with Key Stakeholders and Senior Learning Specialists across Business Units
  • Measuring and maximising results of learning programmes through alignment of the L&D Roadmap with overall business strategy and KPIs
  • Coaching and mentoring trainers on application of the L&D Methodology including successful business partnering
  • Managed large scale training solution for Book-to-Bill process reengineering programme. This impacted twenty-five products, 25 EU cities and ten systems and was achieved via a blended learning approach that included, classroom, web based and e-learning
  • Designed and managed e-learning rollout for the promotion of companywide rebranding
  • Utilise Learning Management System for e-learning solutions
  • Partnered with Deloitte's for training solutions for Business Support System and Operational Support System impacting 2300 users across 15 EU countries
  • Set up and implemented measurement of Return on Investment pilot for L&D across all Business Units
  • Assisted in the development of Service Agreements and the implementation of Statements of Work for interface with Business Units

Training Manager

Colt Technology Services
04.2000 - 12.2005
  • Formulated Training Implementation strategies for key programmes
  • Managed Process and Systems Training Team of four Lead Trainers that delivered 3000 - 3500 man-days of training to the business annually
  • Developed training documentation standards and guidelines
  • Developed and facilitated Train-the-Trainer courses for EU trainers
  • Liaised with business representatives and application development teams for training design
  • Completed quality reviews of training team deliverables
  • Authored user, instructor and quick reference guides
  • Delivered classroom and web-based training across EU and India; includes Spain, Italy, Germany, Nordic Regions, France, Austria and Holland

Learning and Development Team Leader

MCI Worldcom
11.1997 - 03.2000
  • Compiled business requirements for Service Provisioning, Order Entry and Fault Management systems and negotiated deliverables with user groups and development teams
  • Designed training material and delivered training globally for the three key Operations applications. Successfully delivered to an audience of over 3600 users
  • Defined and Implemented In-Country Training Solution for seventeen cities to promote local support and sustainability
  • Delivered Train-the-Trainer courses for in-house staff prior to training implementations
  • Assisted in implementing an e-learning strategy for bespoke applications training
  • Maintained document standards for the project to meet ISO9001 quality standards
  • Developed and defined training design standards for in-house Microsoft Office training
  • Mentored and coached new trainers in all aspects of training design, development and delivery

Web Designer and Technical Author

British Telecom
06.1997 - 11.1997
  • Assisted in the design and development of an Intranet site for an Automated Sales Tool for the Sales teams
  • Provided business process solutions against the new Sales Tool
  • Used SQL Server for intranet site and designed SQL queries
  • Defined and managed the User Acceptance Test process for the introduction of the Sales Tool

Training Team Lead and Technical Author

Documentation Associates Consulting Group
01.1995 - 05.1997
  • Performed as client liaison at all levels on business and system issues
  • Interviewed developers for system information for documentation purposes
  • Defined and developed business processes for JDE and SAP R/3
  • Developed and produced detailed online help cue cards using RoboHelp online authoring tool
  • Conducted reviews of staff writers work in accordance with a predefined review and signoff process
  • Maintained document standards for the project to meet ISO9000 quality standards
  • Mentored new writers on the project and conducted objective setting with junior and staff writers
  • Delivered Train-the-Trainer courses to trainers of client systems. Designed and developed bespoke training material, including Learner and Instructor guides

Education

Bachelor of Social Science - Industrial Sociology and Sociology

University of Cape Town
Cape Town
01.1990

Skills

  • Expertise in L&D and Change Management: I specialize in the design and execution of global Learning Strategies, Organizational Change Management, and the alignment of learning initiatives with organizational goals to maximize ROI, Adoption and Embedment
  • Leadership in Project and Programme Management: I have successfully contributed to the management of large-scale global back-office transformation projects, focusing on L&D, Change Management and Project team deliverables, whilst maintaining stakeholder relationships to ensure the successful implementation of ERP projects, including Oracle on Premise, Oracle Cloud, SAP R3 and SAP S4/Hana
  • Senior Management at MTN Group: As OCM Capability and Behaviour Development Lead, I led learning streams for Oracle on Premise and then Cloud, ERP transformations across Africa and the Middle East, focusing on digital learning strategies, change interventions, and post-go-live support and Embedment
  • Consulting, Project Management and L&D Strategy Development: My consulting roles include establishing L&D and Change Management functions for the SAP implementation at United Pharmaceuticals Distributors and leading operations for multiple project delivery at Can!do Consulting Project management of the Procurement and Inventory Organizational Redesign initiative and the Inbound SAP S/4 Hana MM team across 5 African countries for Illovo Sugar
  • Fundamental skills include:

Project planning and development

Project tracking

Processes and procedures

Agile methodology

Progress reporting

Planning and scheduling

Stakeholder communications

Certification

JD Edwards 7.3, South Africa (1995)

Timeline

Project Manager, and Senior OD Consultant

Illovo Sugar
04.2023 - 08.2025

Change and Training Lead

Change and Training Lead, Spandex Graphic Solutions
04.2022 - 03.2023

Learning and Development Lead at Harmony Gold Mining Group

IS Learning Centre
03.2021 - 03.2022

Learning and Development Lead at United Pharmaceuticals Distributors

Can!do Consulting
03.2019 - 03.2021

Head of Operations/Project Delivery

Can!do Consulting
03.2019 - 04.2020

OCM Capability and Behaviour Development Lead

MTN Group
07.2013 - 12.2018

Senior Manager: Learning

Sasol
01.2013 - 07.2013

Senior Learning Specialist

Colt Technology Services
01.2006 - 09.2011

Training Manager

Colt Technology Services
04.2000 - 12.2005

Learning and Development Team Leader

MCI Worldcom
11.1997 - 03.2000

Web Designer and Technical Author

British Telecom
06.1997 - 11.1997

Training Team Lead and Technical Author

Documentation Associates Consulting Group
01.1995 - 05.1997

Bachelor of Social Science - Industrial Sociology and Sociology

University of Cape Town

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Lisa Robyn McEvillyLearning And Development And Change Management Specialist