Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Wade

SAVC Registered BVetNurse III Student
Pretoria,Gauteng

Summary

I am a kind, passionate and attentive animal lover. Dedicated to animal welfare, animal behavior and constant learning. I strive to achieve greatness in all that I do. I grew up on farms where I housed, raised, nurtured and loved many different small animals, production animals, poultry, exotics and wildlife. Providing excellent care, education and communication, in all the ways that I can, to both my patients and their owners is my number one goal.

Overview

3
3
Languages
8
8
years of post-secondary education

Work History

Veterinary Nurse Student

Onderstepoort Veterinary Academic Hospital
Pretoria
2020 - 2021
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Designed and created client education materials and marketing materials for hospital services.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Improved operations through consistent hard work and dedication.
  • Developed team communications and information for meetings.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Received and processed stock into inventory management system.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Puppy School Nutrition Advisor

Hills
2020 - 2021
  • Provide knowledge and education to owners at a level that they will understand
  • Worked with Hills customers to understand needs and provide excellent service.
  • Trained new Nutrition advisors
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Used coordination and planning skills to achieve results according to schedule.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.

In Store Promoter

Hills
2019 - 2021
  • Provided education and knowledge to each customer.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving or reporting an cat/dog food issues.
  • Reported on quality assurance program and evaluation on site.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Worked with Hills customers to understand needs and provide excellent service.
  • Used Microsoft Word and other software tools to create documents and other communications.

Volunteer and Animal Foster Rep

Wollies Animal Project
Pretoria
2019 - 2021
  • Volunteered with this NPO to help make measurable differences for the animals as well as people involved.
  • Organized and addressed foster homes for puppies and kittens.
  • Created standard operating plan for incoming puppies or kittens.
  • Encouraged donations by supporting community fundraising events and campaigns.
  • Planned and delivered numerous 'Puppy Showers' and deworming days.
  • Assisted with special events or programs.
  • Provided immediate responses to questions from volunteers.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported program leaders with administrative support duties, including phone calls, data entry and photocopying.
  • Maintained clean, neat and operational facilities to serve all program needs.

Professional Pet Sitter

Self Employed
Pretoria
2019 - 2021
  • Exercised animals regularly with walks and rigorous play activities.
  • Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
  • Coordinated schedules to optimize care for multiple pets and team members each day.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Fed, watered and cared for different types of farm animals, including goats, sheep and chickens.
  • Supported newborn animals with heat, safety and clean bedding to promote optimal growth and health.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Monitored animals for behavioral problems and signs of health issues.
  • Improved health of pets by advising owners on optimal approaches.
  • Trained animals in behavioral compliance or other special routines or commands.

Waitress

The Hangar Cafe
KZN
2018 - 2020
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Waitress

The Hilton Bushlodge
KZN
2016 - 2017
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

Bachelor of Veterinary Nursing

Onderstepoort Campus, University of Pretoria
Pretoria
02.2019 - Current

Grade 8 To 12

Howick High School
01.2014 - 11.2019

Skills

    Veterinary support

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Timeline

Bachelor of Veterinary Nursing

Onderstepoort Campus, University of Pretoria
02.2019 - Current

Grade 8 To 12

Howick High School
01.2014 - 11.2019

Waitress

The Hilton Bushlodge
2016 - 2017

Waitress

The Hangar Cafe
2018 - 2020

Professional Pet Sitter

Self Employed
2019 - 2021

Volunteer and Animal Foster Rep

Wollies Animal Project
2019 - 2021

In Store Promoter

Hills
2019 - 2021

Puppy School Nutrition Advisor

Hills
2020 - 2021

Veterinary Nurse Student

Onderstepoort Veterinary Academic Hospital
2020 - 2021

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Lisa WadeSAVC Registered BVetNurse III Student