Reading
Lisa Nel
Gauteng
Summary
Dynamic and adaptable professional with experience at Golden Drive Engineering, excelling in customer service and organization skills. Demonstrated ability to enhance office efficiency and security, alongside a proven track record in continuous learning and adapting to new situations. Skilled in telecommunications and committed to improving workplace safety and compliance.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Receptionist Administrator
Golden Drive Engineering
01.2022 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Increased office security by updating visitor check-in procedures and protocols.
- Maintained complete documentation and records of all purchasing activities.
- Processed purchase orders and invoices in accordance with company procedures.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Representative Assistant
Ibr Fire
01.2020 - 01.2022
- Performed routine inspections to identify workplace risks and ensure compliance.
- Worked in warehouses,factories offices and buildings sites to evaluate environmental impacts
- Directed clerical tasks,including copying,faxing and file management
- Executed inspections focused on maintaining optimal functionality of fire safety equipment including extinguishers and hose reels.
- Recommended and distributed fire safety equipment for optimal resource efficiency
- Ensured compliance with safety standards for workforce.
Education
Hoërskool Stoffberg
Brakpan 01.2014 - 12.2014
Skills
Customer service
Interests
Writing
Traveling
Camping
Timeline
Receptionist Administrator
Golden Drive Engineering
01.2022 - Current
Representative Assistant
Ibr Fire
01.2020 - 01.2022
Hoërskool Stoffberg
01.2014 - 12.2014
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