Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Nel

Front Desk Assistant And Co-ordinator
Pretoria

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful organizational setting. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
1
1
Language

Work History

Front Desk Agent

Kalm Skin Studio
11.2022 - 03.2024

-Data processing and capturing

-Providing excellent customer service as first contact between business and customer

-Schedule and manage bookings

-Daily cash up

-Marketing and advertising of salon services and promotions

-Assist team to increase monthly retail targets

-Hosting weekly team meetings and taking minutes

-Responsible for month end reports

-Managing staff activities

-Retail stock taking

Education

No Degree - Front Desk Administration And Retail Arketing

Isa Carstens Academy
Pretoria
04.2001 -

High School Diploma -

Oos-Mot High School
Pretoria
04.2001 -

Skills

Front Office Support

Timeline

Front Desk Agent

Kalm Skin Studio
11.2022 - 03.2024

No Degree - Front Desk Administration And Retail Arketing

Isa Carstens Academy
04.2001 -

High School Diploma -

Oos-Mot High School
04.2001 -
Lisa NelFront Desk Assistant And Co-ordinator