Lisa-Lynn Scorgie

Managed monthly manco reporting for client lifecycle operations team.

Established and monitored operational risk frameworks to identify, assess, and mitigate potential risks within financial institution.

Executed regular risk assessments and audits to assess effectiveness of controls and processes in minimizing operational risk.

Partnered with cross-functional teams to formulate and execute risk mitigation strategies and action plans.

identification, development, and monitoring of key risk indicators.

weekly and monthly risk event reporting alongside trend analysis to COO

escalation and communication of substantial risk events to manco and group

capture and continuous assessment of risk acceptances

capture and continuous monitoring of issues and actions recorded linked to internal/external audit findings.

Cultivate and promote risk culture within business through knowledge sharing

Provided regular training and guidance to employees on operational risk management best practices and compliance with regulatory requirements.

Training of all staff on the effective risk management for the following business units.

Business impact analysis assessment and monitoring.

Successfully implemented a business resilience plan for each business unit, which includes detailed key process and critical staff spreadsheets.

Implemented the Occupational Health and Safety policy requirements for all business units.

Monthly reporting end reconciliation reporting to group on all financial losses incurred.

· Trade Finance

· Asset Finance

· Borrowing Based Finance

· Credit

· Custom and Clearance

· Finance operations (Payments team)

· Forex

· Freight

· HR

· Legal

· IT

Forums and working groups.

· Operational Risk event working group.

· Operational Risk assessment working group.

· Operational risk assessment key risk indicator working group.

· Business Resilience working group.

· Operational Risk Forum

· New initiatives Forum

· Data Forum

· IT Project Forum

Primary function compile lease rental and installment agreement packs for broker book clients within asset finance, incorporating FICA onboarding

Partnered with cross-functional teams to diagnose issues and formulate solutions enhancing overall operational effectiveness.

Conduct ongoing analysis of existing processes and controls to pinpoint areas for operational enhancement within business unit.

Conduct system analysis through daily health checks to ensure optimal functionality of systems and implementation of necessary enhancements.

collaboration with cross-functional stakeholders including risk management, compliance, legal, IT, internal audit, and credit

process reinforcement and robust relationship-building skills.