Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lionie Daniels

Johannesburg

Summary

Efficient Administrative Assistant successful at driving improvements to operations by leveraging strong organizational, planning and problem-solving abilities. Analytical and methodical professional with 18 years of experience in administration.

Overview

17
17
years of professional experience

Work History

Senior Administrator

NBC Holdings
Johannesburg
05.2018 - 08.2022
  • Kept office operations running smoothly by providing effective leadership and administrative skills.
  • Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
  • Responded to, researched and resolved issues from internal staff, external departments and customers.
  • Increased daily claims payout by 66%

Branch Office Manager

NBC Holdings
Johannesburg
12.2010 - 12.2013
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Completed monthly payroll for 8 employees
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Diary and travel management for department heads.
  • Restructured and improved filing system

FMS Accounting Officer

Sasol Oil Business Controls
Johannesburg
01.2008 - 08.2010
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Fuel management supply of 11 sites
  • Carried out daily payments accurately and efficiently.
  • Applied detail-oriented skills when compiling monthly reports and time management when compiling delivery schedules.
  • Served customers and followed outlined steps of FMS account management procedure.
  • Provided prompt assistance to technical problems on site

Personal Assistant

First National Bank
Johannesburg
11.2003 - 12.2007
  • Displayed absolute discretion in handling confidential information.
  • Organized and attended meetings and compiled related documents and reports.
  • Sourced and ordered office equipment and supplies.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Receptionist

Finley and Associates
Johannesburg
08.2000 - 06.2003
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed over 30 calls per day
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicating with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company

Education

Certificate - Diversity Mangement

SASOL Education And Skills Development
Johannesburg
2009

Certificate - Property Law And Conveyancing

Wits Business School
Johannesburg
2006

Certificate - Creative Leadership Development

Unisa Centre For Peace Action
Johannessburg
1995

High School Diploma -

Klipspruit West Secondary School
Soweto
1995

Skills

  • Payroll Oversight
  • Pollution Prevention
  • Administrative Management
  • Accounts Payable and Accounts Receivable
  • Workflow Processes
  • Reports and Financial Statements
  • Appointment Scheduling
  • Payment Collection
  • Budgeting and Expense Reports
  • Quality Standards

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)

Timeline

Senior Administrator

NBC Holdings
05.2018 - 08.2022

Branch Office Manager

NBC Holdings
12.2010 - 12.2013

FMS Accounting Officer

Sasol Oil Business Controls
01.2008 - 08.2010

Personal Assistant

First National Bank
11.2003 - 12.2007

Receptionist

Finley and Associates
08.2000 - 06.2003

Certificate - Diversity Mangement

SASOL Education And Skills Development

Certificate - Property Law And Conveyancing

Wits Business School

Certificate - Creative Leadership Development

Unisa Centre For Peace Action

High School Diploma -

Klipspruit West Secondary School

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Lionie Daniels