Linoyolo Bota
Pretoria
Summary
I am a determined and hardworking young lady. I have just finished my undergraduate degree in health sciences and I have 2 years experience in retail and customer services. I am an aspiring medical doctor student. I am a dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Administrative Assistant
Justin Pote
Pretoria
12.2023 - Current
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
waitress
Casbah roadhouse
Silverton
01.2023 - 03.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- Checked guests' identification before serving alcoholic beverages.
secretary subcommittee
North west university
Potchefstroom
01.2022 - 12.2022
- Provide general support to visitors
- Develop and maintain a filing system
- Maintain meeting minutes
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Handled daily scheduling tasks and provided administrative support for entire department.
Education
Bachelor of Health sciences in physiology with psychology - Health Sciences
North West university
Potchefstrom 04.2024
Skills
Invoice Processing
undefinedReferences
REFERENCES AVAILABLE ON REQUEST
Timeline
Administrative Assistant
Justin Pote
12.2023 - Current
waitress
Casbah roadhouse
01.2023 - 03.2023
secretary subcommittee
North west university
01.2022 - 12.2022
Bachelor of Health sciences in physiology with psychology - Health Sciences
North West university
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