Summary
Overview
Work History
Education
Skills
Personal Information
Zip
Languages
Timeline
Generic
Lineo Mapepesa

Lineo Mapepesa

Designer and Salesperson
Maseru

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service and dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Team Leader, Sales Operations

Neonaturel Company
11.2018 - 03.2020
  • Exceeded sales targets by motivating team members and providing ongoing coaching.
  • Mentored junior team members, fostering a positive work environment that encouraged professional growth.
  • Developed strong relationships with key clients, resulting in increased repeat business.
  • Enhanced customer satisfaction through proactive problem-solving and consistent followup.
  • Led targeted marketing campaigns to boost brand awareness and generate qualified leads for the sales pipeline.

Designer and Salesperson

Self Employed
10.2018 - Current
  • Sketched artistic and fresh designs for consideration.
  • Conducted market research to identify emerging trends, guiding the development of new collections accordingly.
  • Designed eye-catching promotional clothing items and sold them to various clients.
  • Created unique and trendsetting garments, securing a loyal customer base and positive media coverage.
  • I demonstrate clothing and products that I sell purchased from different suppliers on my social media platforms and at different workplaces to persuade customers to purchase the products that I sell.
  • I develop and implement sales strategies to increase my revenues.

Office Assistant

Home Affairs
12.2020 - 10.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Certificate - Fashion Design

Lerotholi Polytechnic
Maseru
04.2001 -

LGCSE -

Motsekuoa High School
Mafeteng
04.2001 -

JC -

Motsekuoa High School
Mafeteng
04.2001 -

Skills

Sales Training

Personal Information

  • Date of Birth: 10/10/97
  • Gender: Female
  • Marital Status: Single

Zip

100

Languages

English
Bilingual or Proficient (C2)
Sesotho
Bilingual or Proficient (C2)

Timeline

Office Assistant

Home Affairs
12.2020 - 10.2023

Team Leader, Sales Operations

Neonaturel Company
11.2018 - 03.2020

Designer and Salesperson

Self Employed
10.2018 - Current

Certificate - Fashion Design

Lerotholi Polytechnic
04.2001 -

LGCSE -

Motsekuoa High School
04.2001 -

JC -

Motsekuoa High School
04.2001 -
Lineo MapepesaDesigner and Salesperson