Lineo Lekhanya

My job description required the day to day running of the rehab.

Made sure the facilities programs ran dutifully on a daily basis Monday-Friday from 08:30-16:30.

House mother for many years in the living areas.

Main cook for the ladies in the program

Taught lifeskills class daily, Monday-Friday

Informal Christian counseling

Maintenance maintained by self and owner.

Weekly shopping

Stock inventory of food and tuck shop

Recon of Shopping on a weekly basis.

24/7 on call for the ladies on-site.

Weekly schedule/admin kept up to date.

Admission supervisor.

• Coordinated program activities to ensure alignment with organizational goals and client needs.
• Developed project timelines and monitored progress to ensure timely completion of initiatives.
• Analyzed program data to identify trends and inform decision-making processes.
• Led training sessions for staff on best practices and program protocols to foster competency.
• Managed stakeholder relationships to secure support for program objectives and initiatives.
• Evaluated program effectiveness through feedback collection, driving continuous improvement efforts.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Identified program obstacles and communicated possible impacts to team.
• Built teams to address project goals and objectives for multiple projects.
• Coached team members on productivity strategies to accomplish challenging goals.
• Developed and maintained logistics workflows, procedures and reports.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.