Linelle Lemmer
Student
Winterton
Summary
I am a hardworking, dedicated and goal-driven employee. I am a fast learner and easily motivated. I like being organized and have good communication skills. I am a people’s person and can interact with different people and their personalities easily.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Site Manager Assistant
BedRock Construction
Durban
01.2019 - 02.2019
- Complied with safe operating practices and assessed operational procedures against best practices.
- Attended 4 on-site meetings with subcontractors and clients per month.
- Attended weekly meetings to discuss safety procedures, compliance issues and facility maintenance.
- Maintained heavy equipment, tools and machinery.
Personal Assistant
Engel&Volkers
Potchefstroom
01.2019 - 01.2020
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Organized and attended meetings and compiled related documents and reports.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Served as point of contact between clients and managerial staff.
- Utilized personal and professional networks to identify, acquire and manage new clients.
Waitress
Park Hotel
Bethlehem
01.2017 - 01.2018
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
Store Assistant
Scrumpy Jack's
Winterton
01.2016 - 01.2018
- Increased sales and customer satisfaction through personalized servicing.
- Worked with loss prevention in monitoring shopper behavior.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Greeted customers entering store and offered assistance with requirements.
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Bar Waitress
Dia Bebados
Potchefstroom
01.2022 - Current
- Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm.
- Took drink and food orders, detailed new menu items and specials and recommended add-ons.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Checked identification for minimum age for sale of alcoholic beverages.
- Cleared plates and utensils, cleaned table and chairs and prepared new place settings.
- Assisted other bar staff with seating and taking orders when backed-up or unavailable.
- Performed opening and closing duties within bar area according to schedule.
- Handled complaints and questions relating to drinks or food promptly.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Maintained accuracy and efficiency when processing sales transactions.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Education
Matriculated -
Bethlehem Voortrekker High School
Bethlehem 01.2014 - 12.2018
Bachelor of Commerce -
Pearson Institute of Higher Education Potchefstroom, CURRICULAR ACTIVITIES
Potchefstroom 01.2019 - Current
Skills
Financialundefined
Accomplishments
First Aid Level 1
First Aid Level 2
Advanced First Aid Level 3
Extra-Curricular Activities
Voortrekkers
2015-2018
Keel Boat Sailing Course
2017
Timeline
Bar Waitress
Dia Bebados
01.2022 - Current
Bachelor of Commerce -
Pearson Institute of Higher Education Potchefstroom, CURRICULAR ACTIVITIES
01.2019 - Current
Site Manager Assistant
BedRock Construction
01.2019 - 02.2019
Personal Assistant
Engel&Volkers
01.2019 - 01.2020
Waitress
Park Hotel
01.2017 - 01.2018
Store Assistant
Scrumpy Jack's
01.2016 - 01.2018
Matriculated -
Bethlehem Voortrekker High School
01.2014 - 12.2018
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