Lindy Khumalo
Content Coordinator
Johannesburg
Summary
Since 2015, thriving in the fast-paced media broadcast industry, consistently demonstrating a strong work ethic and results-oriented approach. Organizational skills are essential to managing complex broadcast schedules and ensuring seamless operations. A quick thinker and effective problem-solver, adept at navigating the challenges inherent in live broadcasts. Readily adapting to new challenges and successfully transitioning between various roles. Dedicated team player, committed to delivering high-quality work and ensuring all content handled makes it on air successfully.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Content Coordinator
Multichoice
Johannesburg
02.2019 - Current
- Oversee the post-production workflow
- Evaluate potential new content on the content portal
- I am responsible for daily technical operations, including the production and broadcasting value chains, as well as managing daily contracts and general operations
- Monitor and ensure the timely delivery of content while supervising the quality control process for on-air broadcasts
- Worked alongside team members to meet targeted outcomes
- Administer the contracting process from show proposal to transmission
- Evaluated current operational practices and suggested improvement strategies.
- Evaluated existing software systems for potential improvements leading to increased efficiency in day-to-day operations.
- Collaborate with various teams to develop cross-functional solutions for operational challenges.
Frontline Operator
Multichoice
Johannesburg
10.2015 - 02.2019
- Ensured a warm and positive reception for guests at the front desk while performing all administrative duties to the highest standards of quality
- Streamlined file organization to enhance efficiency and maintain traceability
- Provided guidance to teams on product merchandising and inventory control
- Exhibited unwavering commitment and diligence to drive results and enhance operational processes
- Welcomed guests promptly upon their arrival at the office, directing them to the appropriate personnel and offices
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Managed incoming phone calls by answering, screening, and forwarding them as necessary
- Maintained a tidy and inviting reception area, ensuring the availability of essential stationery and materials such as pens, forms, and brochures
- Offered accurate and helpful information both in person and through phone or email communications
- Handled the receipt, sorting, and distribution of daily mail and deliveries
- Managed the ordering of front office supplies while keeping an updated inventory
- Coordinated calendars and scheduled meetings efficiently
- Responded to inquiries from callers seeking information.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Digital Marketing - Digital Marketing in Advertising
Red And Yellow Business School
Johannesburg, South Africa 03.2024 - 03.2025
Media Studies Diploma - Advertising, Journalism, Radio, Media Law, Sound Engineering and Video
Boston Media House
Johannesburg 01.2009 - 10.2012
Skills
- Effective Time Management
- Adaptability
- Microsoft Office
- Customer Service
- Synergy
- Complex Problem Solving
- Administration
- Viz
- Collaboration & Teamwork
- Knowledge of MS Office
- Business Process Improvement
- Building Relationships
Deadline management
Planning and coordination
Timeline
Digital Marketing - Digital Marketing in Advertising
Red And Yellow Business School
03.2024 - 03.2025
Content Coordinator
Multichoice
02.2019 - Current
Frontline Operator
Multichoice
10.2015 - 02.2019
Media Studies Diploma - Advertising, Journalism, Radio, Media Law, Sound Engineering and Video
Boston Media House
01.2009 - 10.2012
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