Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lindokuhle Brian  Khumalo

Lindokuhle Brian Khumalo

Artisan In Building
Johannesburg

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Sales Consultant

Cartrack Company
Johannesburg
12.2021 - Current
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Created detailed sales presentations to communicate product features and market data.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Responded to telephone and in-person requests for information.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Presented Product or Service using interactive materials such as videos, charts and slideshows.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Provided sales and customer service assistance to walk-in traffic
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Maximized customer retention by resolving issues quickly.
  • Increased overall revenue Number% from Type sales through effective salesmanship and great negotiation skills.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Oversaw daily outbound calls to identify services that address primary needs.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
  • Checked client organization and agreements with company priorities through automating content management systems.
  • Followed up with existing customers to provide additional support and address concerns.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.

Field Sales Consultant

Scorpion Pty Ltd
Johannesburg
02.2020 - 11.2021
  • Maintained accurate and thorough records of leads and customer account information.
  • Conducted research to monitor market conditions and industry competitors.
  • Cultivated new leads through application of Type and Type strategies.
  • Developed and presented educational pitches detailing practical and financial product benefits.
  • Maintained responsibility for Number accounts within assigned territory, consistently touching base to assess needs and satisfaction.
  • Traveled throughout assigned territory to leverage leads and visit existing customers.
  • Forecasted sales, developing and evaluating various methods of customer interaction.
  • Represented company brand during customer and prospect interactions.
  • Visited key customers repeatedly to promote retention and relationships.
  • Developed, maintained and utilized diverse client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Presented professional image consistent with company's brand values.
  • Met existing customers to review current services and expand sales opportunities.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Stayed current on company offerings and industry trends.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Set and achieved company defined sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained current knowledge of evolving changes in marketplace.
  • Contributed to team objectives in fast-paced environment.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Generated advertising brochure for vendor use.
  • Negotiated prices, terms of sales and service agreements.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Achieved or exceeded company-defined sales quotas.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Contributed to event marketing, sales and brand promotion.
  • Recorded accurate and efficient records in customer database.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Kept detailed records of daily activities through online customer database.
  • Consulted with businesses to supply accurate product and service information.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Built diverse and consistent sales portfolio.

Artisan Assistant Forman

Ngxakaza Pty Ltd
Mt Freere
04.2019 - 12.2019
  • Developed strong communication and organizational skills through working on group projects.
  • Worked well in a team setting, providing support and guidance.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered services to customer locations within specific timeframes.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Artisan in Bricklaying

Public Works
Matatielele
03.2015 - 03.2019
  • Collaborated with marketing teams to create and design memorable and successful campaigns.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained strong leadership skills by managing projects from start to finish.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Identified issues, analyzed information and provided solutions to problems.
  • Carefully prepared design layouts into prepress files for offset, web and digital printing.
  • Developed storyboards, character designs and motion graphics for animation projects.
  • Created and executed creative concepts for online and print campaigns to convey specific messages.
  • Interfaced with art director, designer, production manager and print producer.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

DIPLOMA - Civil Engineering

Coastal College
Durban
01.2013 - 06.2014

DIPLOMA - Artisan in Bricklaying

Department of Higher Education (Indlela)
Gauteng
07.2017 - 03.2018

Skills

Product and service knowledge

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Timeline

Sales Consultant

Cartrack Company
12.2021 - Current

Field Sales Consultant

Scorpion Pty Ltd
02.2020 - 11.2021

Artisan Assistant Forman

Ngxakaza Pty Ltd
04.2019 - 12.2019

DIPLOMA - Artisan in Bricklaying

Department of Higher Education (Indlela)
07.2017 - 03.2018

Artisan in Bricklaying

Public Works
03.2015 - 03.2019

DIPLOMA - Civil Engineering

Coastal College
01.2013 - 06.2014
Lindokuhle Brian Khumalo Artisan In Building