Lindiwe Trudy Malebye
Quality Management
Pretoria
Summary
Accomplished Senior Quality Manager with a proven track record at CSIR, enhancing operational efficiency and product quality through expert ISO 9001 compliance and robust problem-solving skills. Spearheaded quality improvement projects, achieving significant cost savings and fostering a culture of continuous improvement. Demonstrates exceptional team leadership and effective communication, ensuring alignment with employer-desired skills.
Quality management professional with extensive experience in leading quality assurance teams and implementing process improvements. Recognized for fostering collaborative environments and driving results through innovative quality strategies. Known for adaptability and reliability, ensuring consistent quality outcomes.
Developed skills in high-stakes, quality-focused environment, excelling in process optimization and regulatory compliance. Seeking to transition into new field, leveraging expertise in strategic planning and operational efficiency. Committed to driving impactful results and fostering culture of continuous improvement in any role.
Overview
26
26
years of professional experience
Work History
Senior Quality Manager
CSIR
02.2018 - Current
- Developed and manage efficient quality management systems for streamlined operations.
- Ensure compliance with industry standards and regulations by maintaining up-to-date knowledge of best practices in quality management.
- Developed and delivered comprehensive quality training programs for employees at all levels of the organization to reinforce best practices and maintain a strong culture of excellence.
- Optimized supplier performance through regular evaluations, feedback, and collaboration on continuous improvement initiatives.
- Established a robust document control system to ensure that all quality-related documentation was up-to-date, easily accessible, and compliant with regulatory requirements.
- Managed risk effectively by conducting regular assessments of potential threats to product quality or regulatory compliance and taking proactive steps to mitigate them.
- Maintained strong relationships with external auditors, ensuring smooth audit processes and timely resolution of any identified issues or nonconformances.
- Led cross-functional teams for effective collaboration on quality improvement projects, resulting in improved efficiency and cost savings.
- Conducted root cause analysis for process failures, leading to the development of effective preventive measures.
- Improved product quality by implementing stringent quality control measures and conducting thorough audits.
- Collaborated with R&D teams to integrate quality considerations into new product development processes, ensuring successful launches with minimal issues.
- Enhanced customer satisfaction by addressing complaints promptly and implementing corrective actions to prevent recurrence.
- Improved quality processes for increased efficiency and effectiveness.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate process quality and safety and address non-conformances.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Achieved departmental objectives by setting clear performance metrics and regularly reviewing progress against targets.
Training Manager
South African Bureau of Standards
07.2008 - 12.2017
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with the latest standards updates.
- Improved employee retention rates by creating engaging and interactive learning materials.
- Collaborated with other departments to align training programs with
- Evaluated the effectiveness of training programs using various assessment tools.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
SHEQ Manager
CSIR (CAS)
05.2005 - 06.2008
- Developed a robust HSE audit framework, enabling efficient identification of compliance gaps and facilitating prompt remediation efforts.
- Developed emergency response plans to effectively manage incidents and minimize adverse consequences on personnel and property.
- Ensured company-wide adherence to OSHA regulations by developing policies, procedures, and guidelines for safe work practices.
- Streamlined record-keeping processes for incident reporting, facilitating faster analysis of trends and implementation of preventive measures.
- Investigated accidents and analyzed root causes to develop corrective action plans.
- Reduced the number of workplace accidents by establishing a strong safety culture and fostering employee engagement in safety initiatives.
- Fostered a culture of continuous improvement by regularly reviewing and updating the organization''s HSE policies, procedures, and training materials; adapting as needed to evolving industry best practices.
- Facilitated open communication channels between employees and management regarding health, safety, or environmental concerns; promoting transparent dialogue to encourage proactive issue resolution.
- Championed the adoption of best practices in accident prevention through continuous improvement efforts in systems, processes, and training materials.
- Collaborated with cross-functional teams to integrate health, safety, and environmental considerations into project planning stages for optimal outcomes.
- Led investigations into workplace accidents or near-misses, identifying root causes and implementing necessary corrective actions to prevent recurrence.
- Improved workplace safety by conducting thorough risk assessments and implementing effective control measures.
- Negotiated with contractors, suppliers, and vendors to ensure that all external parties adhered to company standards for health, safety, and environmental performance.
- Enhanced employee awareness of health and safety protocols through comprehensive training programs.
- Conducted regular site inspections to identify potential hazards and implemented corrective actions promptly for safer work environments.
- Promoted employee well-being through ergonomic assessments and recommendations for workspace adjustments to minimize strain injuries.
Chemical Metrologist
National Metrology Institute of South Africa
01.1999 - 04.2005
- Acted as a technical resource for cross-functional teams, offering guidance on best practices in dimensional measurement techniques.
- Established a high level of trust with customers by consistently meeting or exceeding expectations for measurement accuracy and timeliness.
- Participated in root cause analysis investigations, utilizing advanced metrology techniques to identify factors contributing to non-conformance issues.
- Served as primary liaison between company and accreditation bodies, successfully maintaining certification status through periodic assessments and reporting.
- Streamlined data collection, analysis, and reporting by designing efficient workflows for metrology tasks.
- Ensured compliance with industry standards and regulations by maintaining up-to-date knowledge of global metrology requirements.
- Implemented corrective actions based on audit findings, resulting in improved QMS processes and procedures.
- Documented calibration program activities and maintained up-to-date records for all completed work.
- Notified customers of calibration statuses and issues.
- Checked and verified calibration data sheets for technical accuracy based on specifications and approved procedures.
- Assessed instrumentation and equipment for conformance with established calibration standards.
- Identified root causes to issues and implemented appropriate solutions.
- Supported continuous improvement initiatives by providing accurate and reliable data on process performance metrics.
- Maintained a safe work environment through strict adherence to safety protocols during metrology operations.
Education
Master of Science - Technology And Innovation Management
University of Pretoria
Pretoria, South Africa 04.2001 -
Bachelor of Science Honours - Technology Management
University of Pretoria
Pretoria, South Africa 04.2001 -
Bachelor of Technology - Quality
Tshwane University of Technology
Pretoria, South Africa 04.2001 -
Bachelor of Technology - Chemistry
Peninsula Technikon
Western Cape 04.2001 -
Analytical Chemistry
Peninsula Technikon
Western Cape 04.2001 -
Skills
Quality management systems - ISO 9001 compliance
Internal auditing
Change control management
SOP development and document management
Customer complaint handling
Supplier relationship management
Critical thinking and Problem solving skills
Budget preparation
Operational efficiency
Attention to detail and decision-making
Team leadership
Effective communication & listening
Timeline
Senior Quality Manager
CSIR
02.2018 - Current
Training Manager
South African Bureau of Standards
07.2008 - 12.2017
SHEQ Manager
CSIR (CAS)
05.2005 - 06.2008
Master of Science - Technology And Innovation Management
University of Pretoria
04.2001 -
Bachelor of Science Honours - Technology Management
University of Pretoria
04.2001 -
Bachelor of Technology - Quality
Tshwane University of Technology
04.2001 -
Bachelor of Technology - Chemistry
Peninsula Technikon
04.2001 -
Analytical Chemistry
Peninsula Technikon
04.2001 -
Chemical Metrologist
National Metrology Institute of South Africa
01.1999 - 04.2005
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