Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that is in need.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Sales Assistant
Loumod OR Tambo
Johannesburg
06.2023 - Current
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Met and exceeded sales targets consistently, contributing to overall team success.
Sales Consultant
Highveld Computers
Centurion
07.2018 - 07.2022
Performed troubleshooting to correct computer hardware and software malfunctions.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
Banking Customer Service Representative
Travelex Foreign Exchange
Johannesburg
07.2016 - 07.2017
Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
Exchange of Foreign currency
Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
Cashier
National Zoological Gardens Of South Africa
Pretoria
7 2014 - 7 2016
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Education
Some College (No Degree) - Computer Training
Bolton College
Pretoria, South Africa
01.2015 - 05.2016
Matric -
Greenwood College
Pretoria, South Africa
01.2013 - 12.2013
Certificate - CompTia + 1000 - Part 1
Alison
Galway, Ireland
01.2024 - 02.2024
Certificate - Hospitality Management - Health And Safety in Food
Alison
Galway, Ireland
11.2020 - 04.2021
Certificate - Diploma in Customer Service
Alison
Galway, Ireland
01.2024 - 02.2024
Skills
Accomplishments
Contributed To Good Customer service and Been Rewarded
Software Upgrade More Than 100 Pcs In A Short Period of Time Got A Company Huge Client
Increased Revenue Or Sales For Company
Worked On Special Projects
Personal Information
Date of Birth: 09/07/95
Gender: Female
Nationality: South African
Languages
Afrikaans
Upper intermediate (B2)
English
Advanced (C1)
Sepedi
Bilingual or Proficient (C2)
Setswana
Intermediate (B1)
North Ndebele
Advanced (C1)
Zulu
Advanced (C1)
Venda
Intermediate (B1)
References
Thulani Masinga, National Zoological Gardens, 0123236690, Manager
Certificate - Hospitality Management - Health And Safety in Food
Alison
11.2020 - 04.2021
Sales Consultant
Highveld Computers
07.2018 - 07.2022
Banking Customer Service Representative
Travelex Foreign Exchange
07.2016 - 07.2017
Some College (No Degree) - Computer Training
Bolton College
01.2015 - 05.2016
Matric -
Greenwood College
01.2013 - 12.2013
Cashier
National Zoological Gardens Of South Africa
7 2014 - 7 2016
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