Lindiwe Precious Maisela
Customer service, Sales and Technician
Centurion
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that is in need.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Sales Assistant
Loumod OR Tambo
Johannesburg
06.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Consultant
Highveld Computers
Centurion
07.2018 - 07.2022
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
Banking Customer Service Representative
Travelex Foreign Exchange
Johannesburg
07.2016 - 07.2017
- Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
- Exchange of Foreign currency
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
Cashier
National Zoological Gardens Of South Africa
Pretoria
7 2014 - 7 2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Education
Some College (No Degree) - Computer Training
Bolton College
Pretoria, South Africa 01.2015 - 05.2016
Matric -
Greenwood College
Pretoria, South Africa 01.2013 - 12.2013
Certificate - CompTia + 1000 - Part 1
Alison
Galway, Ireland 01.2024 - 02.2024
Certificate - Hospitality Management - Health And Safety in Food
Alison
Galway, Ireland 11.2020 - 04.2021
Certificate - Diploma in Customer Service
Alison
Galway, Ireland 01.2024 - 02.2024
Skills
Complex Problem-Solving
Processing payment
Visual Merchandising
Goal-Oriented
Time Management
Patient Companionship
Software Installation
System Upgrades
Active Listening
Quality Assurance
Accomplishments
- Contributed To Good Customer service and Been Rewarded
- Software Upgrade More Than 100 Pcs In A Short Period of Time Got A Company Huge Client
- Increased Revenue Or Sales For Company
- Worked On Special Projects
Personal Information
- Date of Birth: 09/07/95
- Gender: Female
- Nationality: South African
Languages
Afrikaans
Upper intermediate (B2)
English
Advanced (C1)
Sepedi
Bilingual or Proficient (C2)
Setswana
Intermediate (B1)
North Ndebele
Advanced (C1)
Zulu
Advanced (C1)
Venda
Intermediate (B1)
References
- Thulani Masinga, National Zoological Gardens, 0123236690, Manager
- Khanya Mdikana, Travelex, 0113901610, Manager
- Ashwin Lou, Highveld Computers, 0721844400, Manager
- Bridget Modise, Loumod OR Tambo, 0725002432, CEO
Timeline
Certificate - CompTia + 1000 - Part 1
Alison
01.2024 - 02.2024
Certificate - Diploma in Customer Service
Alison
01.2024 - 02.2024
Sales Assistant
Loumod OR Tambo
06.2023 - Current
Certificate - Hospitality Management - Health And Safety in Food
Alison
11.2020 - 04.2021
Sales Consultant
Highveld Computers
07.2018 - 07.2022
Banking Customer Service Representative
Travelex Foreign Exchange
07.2016 - 07.2017
Some College (No Degree) - Computer Training
Bolton College
01.2015 - 05.2016
Matric -
Greenwood College
01.2013 - 12.2013
Cashier
National Zoological Gardens Of South Africa
7 2014 - 7 2016