Lindiwe Nolwazi Ngwane
Deposit Team Leader
2432 Cornubia Durban
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Deposit Team Leader
Hollywoodbets
Durban
04.2014 - 09.2023
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Deposit Acting Manager
Hollywoodbets
Durban
08.2022 - 10.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Deposit Acting Manager
Hollywoodbets
Durban
09.2019 - 10.2019
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed and motivated employees to be productive and engaged in work.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
Education
No Degree - Generic Management Course
Star-factory
Durban 01.2018 - 11.2018
Skills
Complaint Resolution
undefinedI like reading and keeping myself updated about what is happening on the world
I always strive for the best and i like reading which keeps me motivated and alive. I am a fast thinker and ready to solve any challenges around me.
Timeline
Deposit Acting Manager
Hollywoodbets
08.2022 - 10.2022
Deposit Acting Manager
Hollywoodbets
09.2019 - 10.2019
No Degree - Generic Management Course
Star-factory
01.2018 - 11.2018
Deposit Team Leader
Hollywoodbets
04.2014 - 09.2023
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