Lindiwe Sibiloane
Alberton
Summary
Diligent Credit Controller with proven track record in financial management and strategic planning. Successfully streamlined accounting processes, enhancing operational efficiency. Demonstrated leadership in budget forecasting and financial reporting.
Overview
16
16
years of professional experience
Work History
Debtors Controller
Hisense SA
08.2025 - Current
- Monitor and manage customer accounts to ensure payments are received within agreed terms.
- Processing claims billings and rebates, ensuring that Sales and marketing get all correspondence.
- Process and allocate incoming payments accurately to the appropriate accounts in SAP.
- Proactively follow up on overdue accounts via calls, emails, or other communication channels.
- Perform regular reconciliations of customer accounts.
- Ensuring that credits are passed on to customers
- Investigate and resolve discrepancies or disputes on accounts.
- Generate and provide regular reports on debtor balances, aging analysis, and collection performance.
- Address customer queries and provide support regarding invoices, statements, and payment issues.
- Assist in audits and provide necessary documentation for financial reporting
Debtors Controller
Honor Technologies
11.2021 - 11.2023
- Monitor and manage customer accounts to ensure payments are received within agreed terms.
- Process and allocate incoming payments accurately to the appropriate accounts.
- Proactively follow up on overdue accounts via calls, emails, or other communication channels.
- Negotiate payment plans or settlements with clients when necessary.
- Perform regular reconciliations of customer accounts.
- Investigate and resolve discrepancies or disputes on accounts.
- Generate and provide regular reports on debtor balances, aging analysis, and collection performance.
- Highlight high-risk accounts and recommend appropriate action.
- Assess and monitor customer credit limits in collaboration with the credit control team.
- Assist in evaluating new credit applications and conducting credit checks where required.
- Ensure all customer interactions and collections activities are properly documented.
- Adhere to company policies, legal requirements, and ethical standards.
- Address customer queries and provide support regarding invoices, statements, and payment issues.
Project Revenue Specialist (Debtors)
Huawei Technologies
11.2015 - 10.2021
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Negotiate financial arrangements.
- Monitoring the KPI for the project and solving internal issues.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Receive payments and post amounts paid to customer accounts.
- Advise customers of necessary actions and strategies for debt repayment.
- Investigate and resolve discrepancies or disputes on accounts.
- Generate and provide regular reports on debtor balances, aging analysis, and collection performance.
- Highlight high-risk accounts and recommend appropriate action.
- Assess and monitor customer credit limits in collaboration with the credit control team.
- Assist in evaluating new credit applications and conducting credit checks where required.
- Ensure all customer interactions and collections activities are properly documented.
- Adhere to company policies, legal requirements, and ethical standards.
- Address customer queries and provide support regarding invoices, statements, and payment issues.
Credit Controller
EnviroServ Waste Management
04.2012 - 03.2014
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonplayable checks, or to return merchandise.
- Communicate with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Locate and monitor overdue accounts.
- Answer customer questions regarding problems with their accounts.
- Record information about financial status of customers and status of collection efforts.
- Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
- Negotiate credit extensions when necessary.
Key Accounts Billing Clerk
EnviroServ Waste Management
11.2009 - 03.2012
- Capturing of job cards daily.
- Effective liaison between departments, e.g., Sales, Debtors and Operations.
- Monthly invoicing for bin rentals and monthly charge outs.
- Checking and verifying contract update rates and price increases.
- Consolidation of key account clients to create a debtor invoice (weekly and monthly) to meet deadlines.
- Printing of status reports to establish missing job cards for clean ups and for overall distribution to the affected departments.
- Resolving of queries within the billing department and accruals of unresolved queries.
- Ensuring that early cut off clients have correct revenue accrued.
- Ensuring that invoicing for outsourced services is only done when an order requisition or appropriate paperwork is attached.
- Assisting the team with month end queries on revenue.
- Ensuring POD's is recorded correctly on the invoice.
Education
Diploma - Office Management
Tshwane University of Technology
UnknownSkills
- Preparing financial statements
- Statement reconciliation
- Financial forecasting
- Account reconciliation
- General ledger accounting
- Accounts receivable management
References
- Sylvia, Thinta, 071 579 5589, Honor Technologies
- Maggie, Ruan, 081 788 0829, Huawei Technologies
- Dan, Wilson, 082 414 6487, EnviroServ Waste Management
- Jimson, Tembe, 011456 5660, EnviroServ Waste Management
LANGUAGE
English
References
- Sylvia Thinta, Honor Technologies, 071 579 5589
- Maggie Ruan, Huawei Technologies, 081 788 0829
- Dan Wilson, EnviroServ Waste Management, 082 414 6487
- Jimson Tembe, EnviroServ Waste Management, 011 456 5660
Contacts
0745603310, thando5810@gmail.com, Alberton, Alberton, Gauteng, 1449, South Africa
Timeline
Debtors Controller
Hisense SA
08.2025 - Current
Debtors Controller
Honor Technologies
11.2021 - 11.2023
Project Revenue Specialist (Debtors)
Huawei Technologies
11.2015 - 10.2021
Credit Controller
EnviroServ Waste Management
04.2012 - 03.2014
Key Accounts Billing Clerk
EnviroServ Waste Management
11.2009 - 03.2012
Diploma - Office Management
Tshwane University of Technology