Reading Books; playing soccer; learning new skills, travelling
Lindiwe Oriene Maseko
Warehouse National Stock Controller
Woodmead
Summary
Experienced with inventory management, ensuring precise stock levels and smooth warehouse operations. Utilizes analytical skills to forecast inventory needs and prevent shortages. Strong understanding of supply chain logistics and team collaboration for operational success.
Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.
Hardworking Stock Controller with experience in delivering accurate inventory management in assorted environments. Facilitates productivity and prevents shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging.
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Overview
28
28
years of professional experience
Work History
National Stock Controller
Meril Life
02.2024 - Current
- Processing: Nationally & Internationally Supplied Stock
- Create Sales; Stock Intransit and back-order reports
- Process all purchase orders of the stock required to run a successful and profitable
- Ensure on time delivery from main supplier (Meril India Head Office Vapi – Manufacture)
- Deal with Logistic companies and processing the Freight, clearing, Tax charges
- Processing Export Invoices of Stock Delivered
- Receipting/GRV stock into the system
- Ensuring each product has correct lot number and correct expiry dates.
- Ensure all stock requests from inter-branch processed within 24 hours
- Inter-Branch Stock transfers, consignment replacement
- Request Quotations when purchasing from national suppliers.
- Ensure product discrepancies are investigated and discrepancies which cannot be resolved are escalated to the Product Group Director
- Inform Reps and Branches of all backorders and stock availability
- Upload all documents on work Drive relating to all stock acquiring
- To maintain the smooth running of the warehouse stock by keeping to required stock levels.
- Do stock counts and submit the reports of the count to the product specialist
- Create contracts for new or potential customers, Hospitals, clinics (both state and private), middlemen (agents)
- Consignment stock agreements to be updated annually and filed for auditing purposes in the consignment file
- Processing of the consignment checks and warehouse to be done as per company policy
- Clear understanding of process involved with updating Consignment Matrix as back-up
- Reporting:
- To pull the following reports and bring any unresolved issues:
- Stock Transfer
- Stock Count
- Lot Number Tracking
- Slowing Moving Items
- Sales Reports
- Stock On Hand Report
- Stock reports of stock intransit and resolve all surgical backorder issues for JHB or PTA as per hospital allocation
- Daily sales report sent to sales coordinators
- Weekly incident report – invoicing
- Open orders report, Clearing open orders
- Weekly processing report as outlined in KPA
- Pivot Table - VLookUp
- General:
- Ensure all customers’ needs and queries are resolved promptly and timeously
- Maintain good relationships internally and externally with various hospital stock controllers
- Be able to work overtime whenever needed
- Dealing with the logistic agencies till stock is delivered to the office
- Confirming stock delivered
- We also order in national medical manufacturing companies. They custom make all the products we need.
- Inter-Branch stock transfer and hospital stock transfer.
CSD Agent
Johnson and Johnson
06.2018 - 03.2021
- KEY DUTIES:
- Processing:
- Ensure all sales orders are processed within 24 hours and delivered by 12h00 the following day.
- Sales Orders, appro notes, consignment sales orders, consignment transfers & loan sets
- Verify patient information & purchase order details daily (and weekly if necessary) from the Reps and hospitals re usages, recording the information correctly pertaining to both loan set and appro stock to resolve discrepancies
- Creating Quotations as per Product Manager
- Ensure that discrepancies which cannot be resolved are escalated to the CSD manager, relevant product manager, rep & financial manager
- Inform customers of all back orders relating to all order types
- Assist with Proforma invoices for hospitals when necessary
- Appro-Identification and collection notification to be completed timeously
- To maintain the smooth running of the CSD admin and filing functions in JHB by ensuring that documents are filed appropriately as well as act as point of reference to customers who need copy invoices, POD’s and to fax or e-mail these to customers promptly on request
- Faxing POD’s and invoices to customers
- Scanning & saving of POD’s to forms cape daily
- Consignment:
- Consignment stock agreements to be updated annually and filed for auditing purposes in the consignment file
- Processing of the consignment checks and warehouse to be done as per company policy
- JDE cycle counts to be completed per check resolving variances before involving reps & product managers.
- Clear understanding of process involved with updating Consignment Matrix as back-up
- Process all consignment invoicing and replace consignment stock
- Reporting:
- To pull the following reports daily and bring any unresolved issues / problems to the attention of the Processing Manager for assistance
- Stock in transit consignment report daily and resolve all surgical backorder issues for JHB and PTA as per hospital allocation
- Consignment variance report with problem area highlighted to sales co-ordinator on a weekly basis
- Weekly incident report – invoicing
- Open orders report, Clearing open orders
- Weekly processing report as outlined in KPA
- VLOOKUP
- General:
- Assist with quarterly stock take and year end stock takes
- Ensure all customer needs and queries resolved promptly and timeously
- Maintain good relationships internally and externally with various hospital stock controllers
- Be able to work overtime at month end, stock takes and quarter end
- It is understood that as part of the processing team, it is required that everyone must be familiar with all aspects of the processing department to serve as backup in the absence of another team member.
CSD Admin
SA Biomedical
05.2014 - 05.2018
- KEY DUTIES:
- Processing:
- Ensure all sales orders are processed within 24 hours and delivered by 12h00 the following day.
- Sales Orders, appro notes, consignment sales orders, consignment transfers & loan sets
- Verify patient information & purchase order details daily (and weekly if necessary) from the Reps and hospitals re usages, recording the information correctly pertaining to both loan set and appro stock to resolve discrepancies
- Creating Quotations as per Product Manager
- Ensure that discrepancies which cannot be resolved are escalated to the CSD manager, relevant product manager, rep & financial manager
- Inform customers of all backorders relating to all order types
- Assist with Proforma invoices for hospitals when necessary
- Appro Identification and collection notification to be completed timeously
- To maintain the smooth running of the CSD admin and filing functions in JHB by ensuring that documents are filed appropriately as well as act as point of reference to customers who need copy invoices, POD’s and to fax or e-mail these to customers promptly on request
- Faxing POD’s and invoices to customers
- Scanning & saving of POD’s to formscape daily
- Consignment:
- Consignment stock agreements to be updated annually and filed for auditing purposes in the consignment file
- Processing of the consignment checks and warehouse to be done as per company policy
- JDE cycle counts to be completed per check resolving variances before involving reps & product managers.
- Clear understanding of process involved with updating Consignment Matrix as back-up
- Process all consignment invoicing and replace consignment stock
- Reporting:
- To pull the following reports daily and bring any unresolved issues / problems to the attention of the Processing Manager for assistance
- Stock in transit consignment report daily and resolve all surgical backorder issues for JHB and PTA as per hospital allocation
- Consignment variance report with problem area highlighted to sales co-ordinator on a weekly basis
- Weekly incident report – invoicing
- Open orders report, Clearing open orders
- Weekly processing report as outlined in KPA
- VLOOKUP
- General:
- Assist with quarterly stock takes and year end stock takes
- Ensure all customer needs and queries resolved promptly and timeously
- Maintain good relationships internally and externally with various hospital stock controllers
- Be able to work overtime at month end, stock takes and quarter end
- It is understood that as part of the processing team, it is required that each individual must be familiar with all aspects of the processing department to serve as backup in the absence of another team member.
Customer Care Advisor
Covidien
01.2013 - 04.2014
- KEY DUTIES:
- Accurate processing orders: JBA System
- Private Orders: Private Clinics; Private doctor practices; Private Hospitals
- Public Orders: Government Orders
- Consignment Orders
- Sample
- Marketing Orders
- Invoices
- Giving speedy response to customers’ queries
- Keeping records of daily orders on spreadsheet
- General faxing of documentation on customer requests
- Liaise with various departments and service providers
- Faxing delivery notes
- Obtaining proof of delivery
- Obtaining shipping documents
- Adhering to cut off times
- Prompt answering of telephones and manage call overflow from switchboard
- Timeously issuing orders to customer care on request.
Procurement Officer
Perinatal HIV Research Unit
01.2010 - 08.2011
- KEY DUTIES: PHRU (PERINATAL HIV RESEARCH UNIT)
- Procurement & Logistics
- Sourcing Suppliers
- Maintain up-to-date database of suppliers
- Ensure correct terms of payment Co. & supplier
- Create/develop vendor forms and service agreements suitable for different types of supplier.
- Building Relations; Negotiating Prices; Requesting and Comparing Quotations
- Generating Purchase Orders- Agreeing on Incoterms – Ensuring Delivery
- Checking Quality and Confirming delivered stock by updating the stock material file on the system
- Stock Control – Ensuring or keeping safe stock levels – safety of stock in storage, labelling shelves (physically and on the system)
- Stock taking or Stock Counts – Resolving variances – Tracking Missing Stock
- Compiling and submitting results – preparing and submitting daily stock reports
- PHRU
PEPFAR Project Administrator
Aurum Institute for Health Research
02.2006 - 12.2009
- KEY DUTIES: PEPFAR (PRESIDENT’S EMERGENCY PLAN FOR AIDS RELIEF) United States Government Funded
- Procurement:
- Sourcing Suppliers
- Building relationships with suppliers: Negotiations
- Generate Purchase orders
- Ensuring delivery
- Checking Stock & ensure quality
- Keeping stock level up-to-date
- Stock control: storage
- Stock taking: quantity
- Ensure correct terms of payment Co. & supplier
- Maintain up-to-date database of suppliers
- Design & order Project’s promotional material & uniform
- Personal Assistant to 2 PEPFAR Project Managers
- Maintaining Project Vehicles
- Database (Access) Administration
- Make follow-ups Programme Sites’ patients’ stats
- Organise Conference & General Meetings
- Taking minutes & compile Agenda for Programme Team
- Team dairy management
- Data Capturing
- Organise Team Buildings outings Coordinator
- Raise Funds for Orphanage Homes
- Invoices/Claims:
- Co-ordinate medical claims/invoices for reconciling & auditing purposes
- Assess, process & forward medical claims/invoices for payment
- Liaise with Project stakeholders (GPs, Radiologists, Registered nurses & laboratories) (Communication)
- Deal with complaints & queries
- Team Co-ordinator
- Administering a Team of different Programmes
- Register New Reliable Vendors
- Create & Maintain Filling System
- Health Promotional Events Coordinator
- Company Events Coordinator
- Manage & Arrange Travelling & Accommodation for Project Coordinators
- Treatment & Care Programme
Data Capturer
Aurum Institute for Health Research
01.2005 - 02.2006
- Key Duties:
- Capturing patient consultation forms: Consultation date, Treatment given, Medical history, Consent forms, Doctor’s remarks, Create and Maintain filling system, Sorting patient files according to treatment
Call Centre Agent
MTN Emergency Service
06.2003 - 01.2005
- Key Duties:
- Receiving and Transferring Life threatening Emergency calls from the public to relevant service providers, Receiving and Transferring medical advice calls internally to relevant clinical staff
Medical Claims Pre-assessor
Discovery Health
05.2000 - 01.2002
- Key Duties:
- Capturing doctors medical claims, Patient personal details, Number of dependents, Date of consultation
Receptionist
Dr Thabete Surgery
06.1999 - 04.2000
- Key Duties:
- Packing and sorting of medication, Patient bookings, Organising the doctor’s diary book, Doctor’s P.A Managing calls, sending claims to medical aid institutions
Data Capturer
Walton’s Stationary
01.1999 - 05.1999
- Key Duties:
- Capturing stationery orders, Maintaining the filing system
Receptionist
Dr. Moche Surgery
02.1998 - 12.1998
- Key Duties:
- Packing and sorting of medication, Patient bookings, Organising the doctor’s diary book, Doctor’s P.A.
Education
Access 2003 - Microsoft Access 2003 L1, L2, and L3
Bytes Technology Group
01-2008
Basic Counselling & VCT - Attending behaviour, Reflection of feeling & content, Values of the successful counsellor, Sensitivity to cultural issues, Contracting With the client, Interpersonal feedback, Responsible confrontation, Roadblocks to communication, Sensitivity to gender issues, Asking questions effectively, The Edgan problem-solving counselling model, Counselling for behaviour change, Ethics of counselling, Care for the carers & preventing burnout, Components of voluntary counselling & testing, Pre-test counselling, Assessing emotional readiness for testing, Assessing risk, Post-test counselling for positive & negative results, Role-plays (Empathy)
Aurum Institute for Health Research
01-2005
Integrated Marketing Communications - Principles of Marketing, Consumer Behaviour, Integrated Marketing Communications, Global Marketing, Business Management, Computer.
AAA S. of Advertising
01-2002
N4, N5, N6 - Marketing Management, Marketing Communications, Entrepreneurship, Business Management, Economics, Computer Practice, Word Processing, Windows 95, MS Word 97, Excel 97, MS Dos, Spreadsheet, Sales Management
Highveld Commercial College
01-1999
Senior Certificate - Zulu, English, Small Business Management & Entrepreneurship, Economics & Legal Environment, Afrikaans, Computer Practice N3, Business Economics
Highveld Commercial College
01-1997
Skills
Stock auditing
Warehouse organization
Excel
Outlook
Stockroom maintenance
Stock rotation
Stock replenishment
Merchandise receiving
Purchase order management
ERP systems proficiency
Shipping coordination
Positive attitude
Willing to learn
Interests
Timeline
National Stock Controller
Meril Life
02.2024 - Current
CSD Agent
Johnson and Johnson
06.2018 - 03.2021
CSD Admin
SA Biomedical
05.2014 - 05.2018
Customer Care Advisor
Covidien
01.2013 - 04.2014
Procurement Officer
Perinatal HIV Research Unit
01.2010 - 08.2011
PEPFAR Project Administrator
Aurum Institute for Health Research
02.2006 - 12.2009
Data Capturer
Aurum Institute for Health Research
01.2005 - 02.2006
Call Centre Agent
MTN Emergency Service
06.2003 - 01.2005
Medical Claims Pre-assessor
Discovery Health
05.2000 - 01.2002
Receptionist
Dr Thabete Surgery
06.1999 - 04.2000
Data Capturer
Walton’s Stationary
01.1999 - 05.1999
Receptionist
Dr. Moche Surgery
02.1998 - 12.1998
Senior Certificate - Zulu, English, Small Business Management & Entrepreneurship, Economics & Legal Environment, Afrikaans, Computer Practice N3, Business Economics
Highveld Commercial College
N4, N5, N6 - Marketing Management, Marketing Communications, Entrepreneurship, Business Management, Economics, Computer Practice, Word Processing, Windows 95, MS Word 97, Excel 97, MS Dos, Spreadsheet, Sales Management
Highveld Commercial College
Integrated Marketing Communications - Principles of Marketing, Consumer Behaviour, Integrated Marketing Communications, Global Marketing, Business Management, Computer.
AAA S. of Advertising
Basic Counselling & VCT - Attending behaviour, Reflection of feeling & content, Values of the successful counsellor, Sensitivity to cultural issues, Contracting With the client, Interpersonal feedback, Responsible confrontation, Roadblocks to communication, Sensitivity to gender issues, Asking questions effectively, The Edgan problem-solving counselling model, Counselling for behaviour change, Ethics of counselling, Care for the carers & preventing burnout, Components of voluntary counselling & testing, Pre-test counselling, Assessing emotional readiness for testing, Assessing risk, Post-test counselling for positive & negative results, Role-plays (Empathy)
Aurum Institute for Health Research
Access 2003 - Microsoft Access 2003 L1, L2, and L3
Bytes Technology Group
Playing Soccer
Playing with the kids in our neighbourhood