I am experience professional with a back round in inventory management, administration, and customer service. I am skilled in time management, multitasking, and effective communication, and am proficient in Microsoft office tools. I am driven by the opportunity to fully utilize my skills for organizational success and professional growth.
Overview
16
16
years of professional experience
Work History
Inventory Controller
United Pharmaceutical Distribution
02.2024 - 06.2024
Performing all type of stock handling, documentations accordingly.
Completed daily cycle counts to maintain accuracy of records.
Enhanced inventory accuracy by implementing efficient tracking and organization systems.
Maintained compliance with industry regulations related to inventory control, warehousing safety standards, and reporting requirements.
Improved interdepartmental communication regarding inventory needs through regular meetings and status updates.
Optimized storage capacity utilization by reorganizing warehouse layouts according to product size, weight, and demand patterns.
Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
Assisted finance department with cost control measures by providing accurate reporting on inventory costs and usage patterns.
Decreased stock discrepancies by regularly updating item master data to ensure proper classification and location assignments.
Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
Ensured timely product delivery by closely monitoring lead times and coordinating with suppliers as needed.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Performed data entry and completed proper paperwork.
Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly.
HR Admin Assistant
Metropolitan Municipality
11.2012 - 11.2014
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Maintained inventory of office supplies and placed orders.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Cashier
EDGARS CITY
04.2008 - 10.2012
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Addressed customer needs and made product recommendations to increase sales.
Handled cash with high accuracy and took care to check bills for fraud.
Enhanced customer service experience by efficiently processing purchases and returns.
Education
Grade 12 -
Fidelitus High school
Inventory Management
KVR Qhubeka
Wholesale and Retail Qualifications
GPR Training Academy
Secretary Administration
Havetech Training
Skills
Verbal and writing communication
Personal Information
Date of Birth: 04/12/1983
Gender: Female
Nationality: South African
Driving License: Code C1
References
Mr Richard Dube, United Pharmaceutical Distribution (UPD), Manager, rdube@upd.co.za, 0114701075, 0849671002
Production/Shipping Supervisor at Morris And Dickson Pharmaceutical DistributionProduction/Shipping Supervisor at Morris And Dickson Pharmaceutical Distribution