Lindie Koch
Hair Stylist
Ballitoville,KZN
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
21
21
years of professional experience
Work History
Senior Hair Stylist
Hey Gorgeous Salon
08.2023 - 11.2023
- Collaborated with a diverse clientele, accommodating unique needs and ensuring exceptional customer service experiences.
- Promoted salon special offers via social media channels, increasing brand awareness among potential customers.
- Answered phone calls and emails to schedule client appointments.
- Resolved customer complaints promptly, demonstrating excellent conflict resolution skills while safeguarding the reputation of the salon.
Hostess Manager and Interior Decorator
Fairways Boutique Hotel
03.2018 - 02.2022
- Streamlined reservation process for increased efficiency and improved guest experience.
- Liaised with senior management to attract, develop and retain staff.
- Developed strong relationships with regular customers, creating a loyal clientele base through attentive service.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective training programs for new hostess staff, resulting in reduced learning curves and increased productivity.
Senior Hairstylist
Hey Gorgeous
02.2015 - 03.2018
- Styled hair, makeup and nails for customers for special events and occasions.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated thorough knowledge of all salon products and services.
Senior Hairstylist
Head Hunters
08.2012 - 02.2015
- Styled hair, makeup and nails for customers for special events and occasions.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Answered phone calls and emails to schedule client appointments.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
- Maintained a high level of professionalism and expertise in executing complex color treatments, precision cuts, and advanced styling techniques.
Dog Groomer and Pet Spa
Paes & Claws - Self Employed
04.2010 - 05.2012
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Senior Hairstylist
Head Hunters
03.2008 - 02.2010
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Styled hair, makeup and nails for customers for special events and occasions.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Streamlined appointment scheduling process for better time management and increased productivity within the salon.
Hairstylist
Head First
05.2006 - 03.2008
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Distributed business cards outside of salon to generate new business.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
Hairstylist
Hair 4 U
01.2004 - 04.2006
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Distributed business cards outside of salon to generate new business.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Intern
Moden Wave - Renata Reimeringer Viser
12.2002 - 02.2004
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Developed creative techniques to provide clients with latest hairstyles.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
Hairdressing
Durban Coastal Hairdressing Collage
Durban, South Africa12.2002
Skills
Esthetics
Persuasion and Personal Influence
Goal-oriented mindset
Clipper and Trimmer Operation
Trend expert
Customized hair solutions
Precision Hair Styling
Product Knowledge
Advanced Haircutting Techniques
Timeline
Senior Hair Stylist
Hey Gorgeous Salon
08.2023 - 11.2023
Hostess Manager and Interior Decorator
Fairways Boutique Hotel
03.2018 - 02.2022
Senior Hairstylist
Hey Gorgeous
02.2015 - 03.2018
Senior Hairstylist
Head Hunters
08.2012 - 02.2015
Dog Groomer and Pet Spa
Paes & Claws - Self Employed
04.2010 - 05.2012
Senior Hairstylist
Head Hunters
03.2008 - 02.2010
Hairstylist
Head First
05.2006 - 03.2008
Hairstylist
Hair 4 U
01.2004 - 04.2006
Intern
Moden Wave - Renata Reimeringer Viser
12.2002 - 02.2004
Hairdressing
Durban Coastal Hairdressing Collage