LINDIE BRONKHORST
Helpdesk Operator B4
Vanderbijlpark
Summary
To be part of an organization where I can use my knowledge in the lab to contribute to the success of the organization, but also to learn as much as possible in order to grow with the organization.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Helpdesk Operator B4
Pathcare
2021.08 - Current
- Sorting reports
- Checking and actioning On-hold que
- Rosters for Specimen Reception staff
- Rosters for Couriers
- Following up on incompletes
- ER TAT stats
- Specimen Reception - receiving, labeling and shipping samples.
- After requests from doctors
- Training new staff and students
- Monthly car checks
- Monthly casual claims
- Resolving queries from clients
- Monthly Health and Safety checks
- Switchboard
- Printing and emailing results
Admin Clerk
LANCET LABORATORIES
2016.08 - 2021.07
- Data capturing of patient information, Covid-19 unit reception, Handling queries from doctors and patient, Account payments and queries, Printing statements and proforma invoices, Depot reception, Filing, faxing, scanning, shredding, emails, Printing results, Daily banking, Daily and monthly incompletes, Specimen reception - receiving, labeling, shipping samples, Creating and sending shipping batches, Training new admin staff, Assisting nursing staff with test queries
Admin
SWAN MOTORS
2016.03 - 2016.07
- Data capturing (invoices, purchases etc.), Switchboard, Daily and monthly filing, Printing daily reports, Bank reconciliation, Payments to creditors, License renewals of vehicles, Cash and cheque deposits
B3 Data Capturer / Laboratory clerk / Depot clerk
PATHCARE LABORATORIES
2004.08 - 2013.03
- Switchboard, Helpdesk, Depot reception and admin, Specimen reception - receiving, labelling and shipping samples, Account payments and enquiries, Data Capturing of patient information, Training new staff in specimen reception, Monthly statistics on Exel, Problem solving – queries from doctors and patients, Correcting errors, Phoning out patient results to doctors, Creating and sending shipping batches
Data Capturer / Donor Assistant
SOUTH AFRICAN NATIONAL BLOOD SERVICE
2004.02 - 2004.07
- Assisting donors, Assisting sisters, Switchboard, Data capturing of patient information
Cashier
FOURWAYS KWIKSPAR
2002.10 - 2004.01
Education
GRADE 12 -
DRIE RIVIERE HIGH SCHOOL
Three Rivers, South Africa12.2003
Skills
Error Correction
Data Entry
Professionalism
Problem-solving
Self Motivation
Adaptability
Problem-solving abilities
Attention to Detail
Reliability
Fast Learner
Effective Communication
References
- Risa vd Walt, Charge Sister, Lancet Laboratories, 011 699 1980
- Frans Swanepoel, Owner, Swan Motors, 016 422 0052
- Maria Mendonca, Site Head, Pathcare, 016 981 9898
Timeline
Helpdesk Operator B4
Pathcare
2021.08 - Current
Admin Clerk
LANCET LABORATORIES
2016.08 - 2021.07
Admin
SWAN MOTORS
2016.03 - 2016.07
B3 Data Capturer / Laboratory clerk / Depot clerk
PATHCARE LABORATORIES
2004.08 - 2013.03
Data Capturer / Donor Assistant
SOUTH AFRICAN NATIONAL BLOOD SERVICE
2004.02 - 2004.07
Cashier
FOURWAYS KWIKSPAR
2002.10 - 2004.01
GRADE 12 -
DRIE RIVIERE HIGH SCHOOL