Lindibuhle Zwane
Fraud Prevention Specialist
Johannesburg,Gauteng
Summary
Experienced Fraud Specialist with 5+ years of expertise in investigations, fraud detection, prevention, and interviewing witnesses and suspects. A skilled and adaptable shift professional, I am an analytical thinker, passionate problem solver, and collaborative team player. Proficient in communication and computer literacy, I specialize in card, digital, application, and transactional fraud. Currently pursuing a Criminology degree at the University of South Africa.
Overview
6
6
years of professional experience
Work History
Fraud Prevention Specialist
ABSA Bank
Johannesburg
01.2019 - Current
- Execute on Forensic assignments
- Conduct interviews with both witnesses, suspects and all persons of interest
- Handle incoming & outbound calls(Hotline)
- Where Fraud is confirmed, block channel to prevent further transactions and losses
- Investigation of the full spectrum of incidents in respect of all the businesses serviced by SLS Forensic Services
- Compile reports and affidavits concerning irregularities of criminal conducts
- Perform Investigation through proper planning, fact-finding by gathering of information and evidence
- Analyze evidence and draw logical conclusions.
Administrator
ABSA Bank
Auckland Park, Johannesburg
06.2018 - 12.2018
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Worked on every email within SLA timeframe.
Education
CRIMINOLOGY - undefined
Unisa
Certificate - Financial Forensics And Fraud Investigation
Desktop Investigations
University Of Pretoria 06.2022
Matric - undefined
Vector High School
Skills
Analytical skill
Banking Skills
Client service principles
Excellent written & verbal communication
Critical thinking & problem solving
Interviewing
Fraud Investigations
Report writing
Work independently
Financial crimes
Computer literacy(MS Word,MS excel Outlook)
Customer focus
References
Teboho Phantsi, ABSA Bank-Fraud Manager, Teboho.Phantsi@absa.africa, +27628897108
Languages
English
Bilingual or Proficient (C2)
Timeline
Fraud Prevention Specialist
ABSA Bank
01.2019 - Current
Administrator
ABSA Bank
06.2018 - 12.2018
CRIMINOLOGY - undefined
Unisa
Certificate - Financial Forensics And Fraud Investigation
Desktop Investigations
Matric - undefined
Vector High School