Summary
Work History
Education
Skills
Homeaddress
Health
Criminalrecord
References
Personal Information
Languages
Timeline
Generic
Lindia Cartwright

Lindia Cartwright

Office Administrator, Receptionist, Personal Assistant, Manager
Port Elizabeth

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic individual with hands-on experience in Office Administration, Management, Customer service, Personal Assistant and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Work History

Administrator

Hardware Warehouse
Queenstown
  • Admin, Reports, Filing, Banking & Receiving Stock (GRV's)
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.

Casual

Mr Price Home
Queenstown
  • Cleaning and packing shelves & Helping Floor Manager with Merchandising.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.

Manager

Masibambane Sports Bar & Tavern
Queenstown
  • Managing the Establishment on a daily basis, Cashier, Cash ups, Stock Control & Ordering, Daily Admin & Filing.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.

Branch Manager

Wisebuy Furniture & Appliances
Queenstown
  • Admin, Cash Management of all 4 branches, Co - Ordination with debt collection team, Co - Ordination with Cash Security Company & maintaining all manual sales, cash registers and weekly/monthly reports.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.

Assistant Manager

Vee's Video St. Francis Bay
  • Assisting the manager in ordering of stock, stock takes, assisting customers, creating of new movies, daily cash ups and opening new accounts for customers.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Manager

Vee's Video Queenstown
  • Overall management of the shop, Serving customers, Opening new customer accounts, Filing, Bookkeeping, Daily Cash Ups, Cashier, Ordering of stock (games, consoles, vapes, vape oils & new movie releases)
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Operational Manager

Copper & Co. T/a Southern Hospitality Group SA
  • Admin, Daily filing, Co - ordination with India to run the POS System that we were using at that time, Training Waiters, overseeing that FOH and BOH is operating smoothly at all times, Bar management, Ordering of stock for both FOH & BOH, Calculating waiter tips on a weekly basis, calculating staff hours for salary payments monthly, Opening and closing daily.

Manager

McDonnald's Accommodation & Caravan Park
  • Overall management of the farm, handling of bookings, running small shop, cash ups, bookkeeping, repairing and maintenance of broken doors, toilets, pipes, tanks, cleaner (Rondawels, Rooms & Caravans), Weekly Banking, Ordering of stock & reporting to owners on a daily/weekly basis
  • (Owners resided in Komga)
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Personal Assistant/Operational Manager

Southern Hospitality Group SA
  • Overall management of the restaurant, bookkeeping, Sage Accounting, Payroll, Salaries, Staff Training, GRV's, Stock Takes, Ordering of stock, Daily Cash ups, Opening & Closing daily, Co - Ordinating with Suppliers, Daily Admin & managing Office.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Used discretion when handling confidential information.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.

Education

Outeniqua High School
George, South Africa

Skills

Office Administration

Homeaddress

35 Olive Schreiner Street, Kabega Park, Port Elizabeth, 6025

Health

Excellent

Criminalrecord

None

References

  • Masibambane Sports Bar & Tavern, Melville Barnard, 0748061847
  • Wisebuy Furniture & Appliances, Ajai Alias, 0844667204
  • Vee's Video St. Francis Bay, Wayne, 0726433320
  • Vee's Video Queenstown, Jacques de Villiers, 0662959111
  • Copper & Co. t/a Southern Hospitality Group SA, Diane Peters, 0832138986
  • Southern Hospitality Group SA, Jacques de Villiers, 0662959111

Personal Information

  • ID Number: 8903290100087
  • Dependents: 5 (Five)
  • Date of Birth: 03/29/89
  • Gender: Female
  • Nationality: South African
  • Driving License: None
  • Marital Status: Married

Languages

Afrikaans
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Administrator

Hardware Warehouse

Casual

Mr Price Home

Manager

Masibambane Sports Bar & Tavern

Branch Manager

Wisebuy Furniture & Appliances

Assistant Manager

Vee's Video St. Francis Bay

Manager

Vee's Video Queenstown

Operational Manager

Copper & Co. T/a Southern Hospitality Group SA

Manager

McDonnald's Accommodation & Caravan Park

Personal Assistant/Operational Manager

Southern Hospitality Group SA

Outeniqua High School

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Lindia CartwrightOffice Administrator, Receptionist, Personal Assistant, Manager