Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LINDELWA VUYOKAZI ZWANE

Leasing Administrator
Durban

Summary

Highly organised and detail-oriented office administrator with over 15 years of experience providing administrative support to senior management and teams with a proven track record in customer relations and administration. Reliable team collaborator with focus on results, adept at handling lease documentation and adapting to changing needs. Proficient in Microsoft Office Suite, and office management software.

Overview

28
28
years of professional experience

Work History

Leasing Administrator

Excellerate JHI
07.2023 - Current
  • Managed lease agreements, renewals, and terminations
  • Coordinated rent collection, payments, and accounting
  • Maintained accurate tenant records and databases
  • Provided exceptional customer service to tenants and stakeholders
  • Assisted with lease negotiations and renewals
  • Captured tenant leases on the system
  • Prepared and executed lease agreements
  • Maintained all leasing reports

Office Administrator

Bulino (Pty) Ltd
02.2022 - 03.2023
  • I was responsible for completing all administration tasks for the office such as coordinating and attending meetings, appointments and responding to email and telephonic queries
  • Processed orders, banking, buying and document management

Leasing Administrator

Delta Property Fund
07.2015 - 11.2021
  • Maintained of all lease documents, including lease agreements, lease amendments and lease renewals
  • Drafted offers to lease, lease approval form, lease agreements
  • Ensured lease documents comply with established company policies and procedures
  • Ensured that existing leases are timeously renewed and letting of vacant space
  • Maintained accurate, complete and up-to-date records for all lease documents and other important information
  • Conducted credit checks and loading of tenant leases on MDA
  • Ensured that FICA documents collected is accurate and maintaining tenant files within the POPIA requirements
  • Assisted with lease reports, vacancy reports and lease audits
  • Tracked rent payments and other fees payable
  • Attended tender briefing meetings and completing tender documents for submission

Office Manager

Delta Property Fund
10.2014 - 06.2015
  • Answered and directed phone calls
  • Managed correspondence and mail
  • Maintained office supplies and inventory
  • Provided administrative support to senior management
  • Managed calendars, schedules and travel arrangements
  • Coordinated meetings, events and conferences
  • Maintained accurate records and databases
  • Developed and implemented office procedures and policies
  • Provided support for special projects and events

Executive Secretary

EThekwini Municipality
09.2013 - 09.2014
  • Provided secretarial and administrative duties to the office of the Unit Head
  • Arranged meetings, minute taking and distribution
  • Coordinated travel arrangements and managing the diary for the Unit Head
  • Attended to telephonic queries and redirecting them to relevant departments and individuals
  • Liaised with internal and external customers
  • Maintained an efficient filing system for ease of information retrieval
  • Maintained smooth running of the office by ensuring all office essentials are in good working condition

Personal Assistant/Office Manager

Motseng Investment Holdings
03.2011 - 08.2013
  • Provided administrative support to senior management and teams
  • Managed calendars, schedules, and travel arrangements
  • Coordinated meetings, events, and conferences
  • Maintained accurate records and databases
  • Developed and implemented office procedures and policies
  • Supervised and trained reception staff
  • Collate departmental reports into a management pack for distribution to senior executives and management for Manco meetings
  • Attending Manco meetings, minute taking and distribution
  • Assisted head office with on-site human resources duties
  • Managed correspondence and mail
  • Maintained office supplies and inventory

Financial Advisor

Metropolitan Group Schemes
08.2010 - 02.2011
  • Source, build and maintain client base by keeping existing clients up-to-date with new developments and recruiting new clients
  • Giving the best financial advice to clients in line with their financial status and their short or long term goals
  • Periodically contacting existing clients to establish any changes in their family of financial status and providing the best customer service according to the client’s requirements

Customer Services Consultant

Jonsson Workwear
06.2008 - 07.2010
  • Processed customer orders
  • Captured and updated customer details record
  • Kept customers updated on new product development and changing prices
  • Assisted the sales team by giving updated information on stock levels and customer order statistics
  • Assisted the sales manager with travelling arrangements and updating with accurate sales figures

Car Rental Agent/Corporate Sales

Cabs Car Hire
03.2007 - 05.2008
  • Source new and sustain existing corporate clients
  • Capturing reservations, delivering and collecting rental vehicles to and from clients
  • Office administrative duties, including handling customer queries

Store Representative

I-Talk Cellular
10.2005 - 02.2007
  • Processing new cellphone contracts and renewals
  • Sales of prepaid products, cellphones and accessories
  • Attending to client queries and complaints
  • Serving as a liaison between senior management and site staff
  • Managing cash, daily banking and office administration

Customer Care Consultant

LG Electronics
02.2004 - 09.2005
  • Logging calls, opening and closing of repair job cards
  • Communicating of repair quotations to customers
  • Follow up on repairs with technicians and advising customers accordingly
  • Invoicing and receiving payments from customers and daily banking
  • Filing all documentation and handling walk-in and telephonic queries

Cellphone Sales and Rental Consultant

Cellucity/Vodacom/GSM Cellular
07.1997 - 01.2004
  • Selling of cellphones, contracts, prepaid products and cellphone accessories
  • Cellphone rentals
  • Managing cash, daily banking, preparing sales reports and office administration
  • Stock management
  • Managing and training staff
  • Attending to and assisting customers on cellphone queries and complaints

Education

Bachelor of Business Administration - Business Administration

MANCOSA
Durban
01.2017

National Diploma - Marketing

Technikon Mangosuthu
Durban
01.1996

Matric - undefined

Sacred Heart Secondary School
01.1992

Skills

Office administration

Legal document preparation

Property management

File management

Document preparation

Record-keeping

Communication

Organisation

References

Available upon request

Timeline

Leasing Administrator

Excellerate JHI
07.2023 - Current

Office Administrator

Bulino (Pty) Ltd
02.2022 - 03.2023

Leasing Administrator

Delta Property Fund
07.2015 - 11.2021

Office Manager

Delta Property Fund
10.2014 - 06.2015

Executive Secretary

EThekwini Municipality
09.2013 - 09.2014

Personal Assistant/Office Manager

Motseng Investment Holdings
03.2011 - 08.2013

Financial Advisor

Metropolitan Group Schemes
08.2010 - 02.2011

Customer Services Consultant

Jonsson Workwear
06.2008 - 07.2010

Car Rental Agent/Corporate Sales

Cabs Car Hire
03.2007 - 05.2008

Store Representative

I-Talk Cellular
10.2005 - 02.2007

Customer Care Consultant

LG Electronics
02.2004 - 09.2005

Cellphone Sales and Rental Consultant

Cellucity/Vodacom/GSM Cellular
07.1997 - 01.2004

Matric - undefined

Sacred Heart Secondary School

Bachelor of Business Administration - Business Administration

MANCOSA

National Diploma - Marketing

Technikon Mangosuthu
LINDELWA VUYOKAZI ZWANELeasing Administrator