Lindelwa Mvinjelwa
SENIOR ADMIN CLERK
CAPE TOWN
Summary
Highly efficient senior admin well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Senior Administration Clerk
AVBOB
CAPE TOWN
09.2020 - Current
- Receive outstanding/lodgments etc. printed from head office.
- Key issues and outstanding requirements into Access/New Business Pretoria.
- Attach private stop orders to lodge letter/requirements. prepare medical outstanding requirements and distribute to District Manager.
- Receive application from Managers, check application for correctness and all relevant documents attached.
- Do q-link affordability inquiries. draw quotations. conversions. check application for all required documents to request KROLL check.
- Fax documents to head office. diaries and follow up. after obtaining results provide to DM involved
- Improved office efficiency by streamlining administrative processes and implementing time-saving procedures.
- Managed sensitive information with discretion, maintaining strict confidentiality at all times.
- Assisted in preparing financial reports by gathering necessary data accurately from various sources without any discrepancies.
- Championed employee engagement initiatives leading to higher morale levels among staff members
- Managed sensitive information with discretion, maintaining strict confidentiality at all times
Administrative Clerk
AVBOB
East London
08.2017 - 08.2020
- Responsible for resolving walk-in clients queries
- Answering calls, making copies, faxing and e-mailing documents, client service, scanning and kroll business
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns
- Managed daily mail distribution for both internal employees and external customers or clients
- Created and updated records and files to maintain document compliance
HRD INTERN
Department Of Health
09.2013 - 09.2015
- PMDS (performance management development system).
- Knowledge on Persal system, capturing of leaves on Persal system, recording of leaves on Persal system, recording of leaves, PMDS, skills audit, writing appointment letters, writing of memorandums.
- Changing of banking details, service termination, transfers, housing allowance, long-service awards, assisting on preparation of interviews, filling, deal with termination of service and leave gratuities, process and manage personal information on Persal, processing benefits and pension.
- Coordinated scheduling of interviews between candidates and hiring managers, ensuring smooth recruiting process for all parties involved.
- Enhanced employee satisfaction by assisting with implementation of new HR policies and procedures.
- Supported diversity and inclusion programs within organization, fostering inclusive work environment for all employees.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Assisted in developing engaging training programs to enhance employee skill sets and productivity levels.
- Efficiently managed time-sensitive tasks such as benefits enrollment periods and annual performance evaluations.
- Maintained professional relationships with external vendors providing HR services such as background checks or training materials providers.
- Conducted exit interviews with departing employees, gathering valuable feedback for continuous improvement efforts within HR department.
- Supported HR team with creation of comprehensive onboarding materials, improving employee retention rates
- Efficiently managed time-sensitive tasks such as benefits enrollment periods and annual performance evaluations
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates
Administration Clerk
AVBOB
05.2009 - 08.2012
- File copies of all documentation. Answering and transferring calls.
- Take notes, keep minutes of meeting and do typing for manager.
- Manage filling system of Manager and retrieval of documents as and when required.
- Manage incoming and outgoing correspondence. Receive clients or visitors.
- Handle general inquiries and any other office administration related activities.
- Assist clients when making funeral arrangements and capture all information on system.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
- Drafted professional correspondence on behalf of senior staff members, adhering closely to established style guidelines and formatting standards.
Education
High School Diploma -
JOHN KNOX BOKWE CAREER'S
MDANTSANE 04.2001 -
ADVANCED DIPLOMA - Public Administration
WALTER SISULU UNIVERSITY
East London, South Africa 04.2001 -
NATIONAL DIPLOMA - National Dip: PUBLIC MANAGEMENT
WALTER SISULU UNIVERSITY
EAST LONDON 04.2001 -
Some College (No Degree) - N6 PUBLIC MANAGEMENT
EAST LONDON TECHNICAL COLLEGE
EAST LONDON 04.2001 -
Skills
Effective Delegation
undefinedTimeline
Senior Administration Clerk
AVBOB
09.2020 - Current
Administrative Clerk
AVBOB
08.2017 - 08.2020
HRD INTERN
Department Of Health
09.2013 - 09.2015
Administration Clerk
AVBOB
05.2009 - 08.2012
High School Diploma -
JOHN KNOX BOKWE CAREER'S
04.2001 -
ADVANCED DIPLOMA - Public Administration
WALTER SISULU UNIVERSITY
04.2001 -
NATIONAL DIPLOMA - National Dip: PUBLIC MANAGEMENT
WALTER SISULU UNIVERSITY
04.2001 -
Some College (No Degree) - N6 PUBLIC MANAGEMENT
EAST LONDON TECHNICAL COLLEGE
04.2001 -
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