Lindelani Shezi
Sales Rep
Richmond
Summary
Highly experience Sales rep known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, sales person with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and Excellent service. In-depth understanding of sales strategy and merchandising techniques.
Overview
12
12
years of professional experience
Work History
Salesperson
Avolands Kwazulu Natal
03.2017 - Current
- Offered each customer top-notch, personal service to get the best of our the product we are supplying
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Developed and grew leads through repeat business and customer referrals.
- Worked to build relationships with customers and built potential for additional sales.
- Improved customer service and telecommunication skills to build lasting relationships.
- Engaged customers in social conversations to create friendships and trust
Telesales Agent
Avolands Kwazulu Natal
01.2015 - 06.2017
- Answered calls, took messages, and transferred calls to correct individuals.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Asked pertinent questions to understand customer requirements.
- Followed up with customers to solicit further sales.
- Built relationships with customers using strong persuasion and active listening skills.
- Collected orders from existing customers
- Completed daily and weekly sales reporting using assigned tools.
- Recorded and updated customer information in the data base
Driver
Avolands Kwazulu Natal
02.2012 - 05.2015
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Diploma - Business Management
The Durban University of Technology
Pietermaritzburg 04.2001 -
Skills
Customer Engagement
Account Management
Cross-Selling Products and Services
Sales Management
Objection Handling
Business Development
Complaint Handling
Cold-Calling
Customer Care
Sales Process
Territory Management
Up-Selling
Customer Relationship Building
Prospecting Skills
Timeline
Salesperson
Avolands Kwazulu Natal
03.2017 - Current
Telesales Agent
Avolands Kwazulu Natal
01.2015 - 06.2017
Driver
Avolands Kwazulu Natal
02.2012 - 05.2015
Diploma - Business Management
The Durban University of Technology
04.2001 -