I am an experienced Human Capital professional with over a decade and a half in industry, I have worked in manufacturing, retail, banking, media and telecommunications as Human Capital Generalist Manager and currently heading Human Capital in a BPO. I have helped different organizations craft human capital strategies and implementation to great results by changing and improving the culture which ultimately improve their bottom line. I am experienced in Employee relations and CCMA representation, cost and budget management, stakeholder and team management. I have driven transformational changes and achieved excellent EE results with an Executive award for the effort. At Sumitomo Rubber SA, I led HR strategy development and execution, ensuring compliance with South African Labour Law, and managed industrial relations, resulting in a 74% improvement in employee satisfaction and reduced labor disputes and CCMA referrals.
Hi, I’m
LINDELANI MBATHA
Head of Human Capital Business Partners
Durban
Summary
Overview
29
years of professional experience
2
Languages
Work History
CCI SADurban
Head of Human Capital Business Partners
09.2022 - Current
Job overview
- Develop and implement HC strategies and projects that align with the overall business objectives of the Company and division.
- MIS & Strategic reporting: Deliver actionable Human Capital insights through data analysis and strategic reporting
- Lead and manage a team of HC professionals, providing support and guidance as needed.
- Oversee and manage the recruitment, ensuring that we attract and retain top talent.
- Ensure compliance with all legislation and other policies and procedures, compile monthly strategic reporting to CHRO and relevant stakeholders
- Work as a trusted advisor and first point of contact to the relevant business estate leadership.
- Provide leadership to the Business in Change Management, Organizational Design and other organizational transformation initiatives by restructuring the support functions which led to more efficiency for support functions (HC, QA & WFM)
- Ensure that HC processes are simplified and administered efficiently within the business estate, automation of data by changing the reporting method and frequency.
- Provide advice and guidance on all Human Capital issues to effectively support the business and manage risk.
- Drive the Performance management processes to generate and facilitate a high-performance culture to improve overall performance of the business.
- Facilitate and implement succession planning for key roles in the business unit to contribute to retention of top talent.
- Partner with CoE, Employee Relations and Ops/BEFs to address behavioural and performance issues and provide effective guidance and support on ER matters.
- Partner with Talent acquisition to source best talent to remain as a leader in the industry.
- Coach, confidante, and challenger to leaders in the business estate.
- Ensure Governance in Finance, rewards, bonuses, remuneration strategies and risk and managing relevant payroll costs.
- Led the development and implementation of talent management strategies, enhancing employee engagement and retention across the organization.
- Championed organizational change initiatives, resulting in streamlined HR processes and improved workforce performance metrics.
- Drove strategic workforce planning efforts, ensuring alignment of human capital with business objectives for optimal operational efficiency.
Sumitomo Rubber SA
Business Unit: Human Resources Business Partner
04.2019 - 08.2022
Job overview
- Develop and drive Human Resource strategy aligned to business strategy at the plant BU.
- Create short & medium-term operational plans to deliver Sumitomo and Business Unit HR priorities for the business including performance reviews bi-annually.
- Maintain current understanding of Cost, budget, and payroll management for the Business Unit Team
- Cultivate organizational performance through facilitation of company performance management and improvement processes.
- Advice and support management on IR Practices to build a positive IR climate within the business unit.
- Facilitate and assist BU Team with change management initiatives (Sect 189, 197, org restructuring etc)
- Establish, maintain, and attend employee forums (Ubumbamo meetings) to align HR and business goals.
- Recommend, implement, and drive appropriate reward and recognition strategies at factory & Business Unit level.
- Collaborate with line management and staff in identifying appropriate EAP’s and wellness programs required to address staff needs, including addressing excessive absenteeism.
- Develop, implement and manage administrative processes and required Human Resources standards (Best Practice)
- Facilitate and manage employee life cycle, induction and on-boarding for new employees, development and off-boarding.
- Manage all (SAP) HR Administrative functions within business unit.
- Drive the company’s transformation objectives in relation to EE, Skills development and equal opportunities for people living with disabilities.
- Represent the company at CCMA conciliation and arbitration.
- Compile reports and analyze, identify trends & guide the business by providing HR solutions.
- Covid-19 deputy lead, project management by ensuring compliance with regulations in the factory.
- Improved the turnaround time on recruitment to achieve quick replacement of vacancies.
- Build consensus and coalitions to achieve results – union and management engagement.
- Develop collaborative solutions for business growth within the business unit.
- Fostered knowledge of business processes to change and improve efficiencies within management team.
- Developed and implemented strategic talent acquisition initiatives, enhancing workforce quality and alignment with business objectives.
- Collaborated with management to identify training needs, improving employee performance and retention rates across departments.
Multichoice SA
Regional Human Resources Business Partner
07.2015 - 06.2018
Job overview
- Determine and implement the Regional HR strategy and objectives
- Support the integration and implementation of HR standards in the region
- Develop and maintain HR operating processes
- Full talent acquisition and on-boarding function management
- Action employee engagement surveys as per human resources plan and feedback to business
- Coach Supervisors/Managers with the Performance Management Process and systems implementation
- Manage the administration of Employee Benefits
- Draft Job Profiles, ensure Job Profiles are updated and signed off
- Manage Employment Equity and Skills Development initiatives
- Responsible for IR Compliance, in line with the company Code of Conduct, Standards, BCEA and LRA
- Recruit and appoint new employees in conjunction with line management.
- Assist and guide managers on labor relations matters such as disciplinary hearings, grievances, performance counselling and CCMA cases
- Co-ordinate performance management system reports.
- Drive career development in conjunction with Learning & Development department.
- Manage and drive Employment Equity in the Eastern Region.
- Manage the HR Administration, e.g. new engagements, terminations, employee changes, etc.
- Ensure HR reports are compiled accurately and timeously.
- Act as Change Agent
- Define and drive people agenda in the region
- Review business performance and define HR actions for improvements
- Implement HR specific initiatives for the region
Altech UEC SA (Manufacturing)
Divisional Human Resources Manager
02.2013 - 11.2014
Job overview
- Performance Management
- Facilitating the compliance of performance profiling and assessment in specific allocated are of responsibility (good quality, fair assessment)
- Coordinating the Performance Management process in accordance with agreed schedules/and policy and in close with Business Partners
- Providing guidance and competent advice to management on performance related issues, including facilitating workshops
- Industrial Relations
- Consulting and advising management on Industrial Relations issues to ensure that company risks are minimized and that correct processes are followed (e.g. disciplinary cases, grievances, conflict resolution)
- Facilitated participation of company in wage negotiations at plant and Bargaining Council
- Advising and facilitating management of poor performers
- Regulated continuous improvement and alignment with Human Resources best practices and compliance to the Altech UEC Industrial Relations Policy and Procedure
- Facilitated training to HR staff and management on labour practices and recent policy updates.
- Research, investigate and make company recommendations for pro-active labour relations strategies specific to company needs.
- Recruitment and Selection
- Ensure that all recruitment related documents are properly completed, and all necessary documents are attached prior to obtaining necessary signatures
- Advertising all vacant positions internally and externally on Alix web page
- Accurately matching new appointment in according with the Job specifications, approved structure, budget and fit
- Discussing suitability of candidates with line managers after interviews, based on the interview methodology used and the Job specifications
- Ensuring that relevant pre-employment checks are done prior to any offer of employment being made
- Monitoring recruiting and selection activities to be in with the Employment Equity targets. Providing the Executive with the required inputs in order to drive Transformation at Alltech UEC
- Reporting and resolve any anomalies that can prevent the completion of projects
- Update Organizational Structure when approved changes occur
- Human Resources reports, queries and General Benefits admin
- Conducting exit interviews and providing feedback on trends identified on management reports
- Providing advice and guidance to managers and employees on EAP and Wellness Programs
- Attending a minimum of one monthly meeting in allocated department per month
- Ensuring data integrity on HR information systems and informing payroll of any change to be made
- Reason for leaving: Business sustainability
First National Bank
Divisional Human Business Partner
10.2011 - 02.2013
Job overview
- Business Partnering- Develop strong business relationships with Line Managers
- Negotiates effectively and persuades peers to move into a desired direction aligned with the HR Strategy-
- Advises Line Managers on how to deal all issues pertaining to the people aspect within their departments (succession planning, workforce development, key employee retention, and organization design)-
- Conducts monthly meetings with Line Managers to proactively manage all People issues in the various departments
- Sits on MANCO of the Province and clearly gives input to business operations from an HR perspective
- Clearly communicates to management across the organization i.e. delivers presentations at various levels
- Organization Development & Transformation-
- Together with the HR Head develops initiatives to address the outcomes of the annual Engagement Survey
- Liaise with the Employment Equity Forum in driving transformation and diversity initiatives in the business unit -
- Evaluates plans and changes to plans
- Challenge the status quo, manages circumstances and helps other to adapt to their changing environment-
- Initiate change initiatives in the business unit to support changes brought about by the business strategy
- Performance Management- Implements a performance management system that includes performance appraisal processes and employee development plans-
- Keeps abreast of best policies and practices and keep management informed of the latest developments.
- Communicates Human Resources policies, procedures, and regulations.
- Monitors the implementation of a performance improvement process with non-performing employees.
- Liaise with Segment and FirstRand IR on to ensure alignment all IR Matters Compensation & Benefits
- Responsible for all compensation and benefits in the business unit including salary structures and overseeing variable pay systems within the company including bonuses and increases- Monitors all pay practices and systems for effectiveness and cost containment Reporting
- Monthly HR reporting at various levels in the organization on activities of the business unit
- Performing trend analysis and data analytics; making recommendations to address business problems identified-
- Using HR Metrics measure HR performance and to inform HR practices and process HR Administration
- Follow current legislation updates FICA, FAIS & NCA
- Reason for leaving: Business sustainability
Shoprite Checkers Group
Regional Human Resources Manager
03.2009 - 10.2011
Job overview
- Take responsibility for the administration of the region and ensure that the required standards of human resources administration are complied with.
- Ensure maximum utilization of labor within budget guidelines as set by the division on a monthly basis
- Ensure provision of sound advice and guidance to line management on Employer Relations policies and matters
- Provide advice and recommendations to management with regards to HR and Industrial relations policies and strategies including implementation
- Monitor the Employee Relations climate in the business to identify trends
- Co-ordinate and manage serious disciplinary case processes to ensure consistent and fair application of policy and legislation
- Establish, manage, monitor and maintain relationships with union representatives (shop stewards & regional union officials)
- Ensure effective management of grievance, disputes and disciplinary matters as they arise
- Manage day to day query resolution with regards to basic conditions of employment and Human resources policies
- Monitor implementation against set objectives and targets in Human resources plans
- Ensure timeous submission of Human resources reports to assist in management decision making
- To ensure the availability of staff as determined by sales demands
- Ensure company policies and procedures are in line with South African Labour Laws
- Recommendations regarding the development and administration of policies and procedures
- Conduct assessments for Trainee managers in branches and give feedback to staff and management about appointments
- Support the branches and company strategic objectives in terms of meeting employment budget targets
- Manage reward and recognition of staff at branches across the region
- Assist in implementing staff retention and succession strategies
- Execution and co-ordination of administrative tasks pertaining to retirement funds, medical aid, employee records and other benefits
- Represent the company at CCMA conciliation and arbitration
- Reason for leaving: Business sustainability
Nampak Corrugated
Human Resources Generalist
11.2007 - 02.2009
Job overview
- TALENT ACQUISITION
- Assist line management in requisitioning for vacant positions
- Construct adverts and advertise internally (notice boards & intranet) or externally (Newspapers & Internet)
- Liaise with external providers (Recruitment Agencies) regarding recruitment
- Search for and screen/shortlist candidates who qualify
- Organise and conduct interviews according to departmental requirements and job specifications
- Conduct reference checks where necessary
- Draft appointment letters and contracts of employment
- Regret unsuccessful candidates and ensure record keeping
- Conduct induction on benefits and safety for new employees
- TALENT DEVELOPMENT
- Identify training needs / training interventions with line management
- Check who should go to those identified trainings with line management as stakeholders
- Maintain database of trained and untrained employees
- Keep and maintain records of training and costs of training
- Compile Workplace Skills Plan for plant per annum
- Co-ordinate training events by ensuring all booked for training attend
- Recruitment of trainees (Graduates and Apprentices)
- Compile employment equity reports per annum
- EMPLOYEE RELATIONS
- Conduct disciplines in-plant with Line
- Investigate disciplinary enquiries
- Arrange and coordinate disciplinary enquiries
- Ensuring that procedures and relevant laws are followed in hearings
- Advise chairperson of any deviations or mishaps in the hearing
- Advise the union and or employee of their rights before the set down
- Ensure company policies are adhered to at all times
- Keep in touch with new developments in the legislation
- Prepare cases for Conciliation/Arbitration Statutory Council/CCMA
- PAYROLL & ADMINISTRATION
- Capture and administer leave (run reports for departments)
- Finalise and submit salary input to Head Office (Johannesburg) monthly
- Administer staff benefits
- Resolve HR administrative staff issues
- Processing and administration of appointments, promotions, demotions and transfers
- Compile Human Resources monthly reports
- Administer termination of employees and dealing with department of labour
Toyota SA Manufacturing
HR Training Coordinator
03.2006 - 10.2007
Job overview
- Dealing with MERSETA on trained employee stats
- Upgrading of all Team Leader to Group Leader after successful completion of the program
- Do research on facilitation topics
- Facilitate training as per schedule
- Assist in the compiling and submission of Workplace Skills Plan and Annual Training Report
Toyota SA Manufacturing
Quality Control Inspector
09.1996 - 02.2006
Job overview
Education
University of Kwa-Zulu Natal
Post Graduate Diploma from Industrial Relations
University Overview
Currently Studying
University of Stellenbosch
Certificate from Management Development Programme
01.2013
University Overview
Completed
Durban University of Technology
Bachelor of Technology from Human Resources Management
01.2007
University Overview
Completed
Durban University of TechnologyDurban
National Diploma from Human Resources Management
01.2006
University Overview
Completed
Lugobe High School
Senior Certificate
01.1994
University Overview
Subjects: Isi-Zulu English Afrikaans Biology Geography Biblical Studies
Skills
References
References
- Jeffrey, Smith, Group Manager: Human Resources, 082 465 1849, Sumitomo Rubber SA
- Wiseman, Sishi, Divisional Head: Human Resources, 082 801 0702, Sumitomo Rubber SA
- Nontobeko, Buthelezi, Human Resources Executive, 082 579 2400, Altech Multimedia SA
Timeline
Head of Human Capital Business Partners
CCI SA
09.2022 - Current
Business Unit: Human Resources Business Partner
Sumitomo Rubber SA
04.2019 - 08.2022
Regional Human Resources Business Partner
Multichoice SA
07.2015 - 06.2018
Divisional Human Resources Manager
Altech UEC SA (Manufacturing)
02.2013 - 11.2014
Divisional Human Business Partner
First National Bank
10.2011 - 02.2013
Regional Human Resources Manager
Shoprite Checkers Group
03.2009 - 10.2011
Human Resources Generalist
Nampak Corrugated
11.2007 - 02.2009
HR Training Coordinator
Toyota SA Manufacturing
03.2006 - 10.2007
Quality Control Inspector
Toyota SA Manufacturing
09.1996 - 02.2006
University of Stellenbosch
Certificate from Management Development Programme
Durban University of Technology
Bachelor of Technology from Human Resources Management
Lugobe High School
Senior Certificate
University of Kwa-Zulu Natal
Post Graduate Diploma from Industrial Relations
Durban University of Technology
National Diploma from Human Resources Management