Experienced retail and hospitality professional with over 11 years of dedicated service at Pick n Pay as a retail cashier and 4 years at Kalac Guest House. Highly proficient in customer service, inventory management, and retail operations. Adept at working in fast-paced environments and ensuring high levels of customer satisfaction.
Operated cash registers and handled cash, credit, and debit transactions accurately.
Provided exceptional customer service, assisting customers with inquiries and purchases.
Balanced the cash register at the end of each shift and generated reports.
Assisted in maintaining a clean and organized checkout area.
Ensured compliance with all store policies and procedures.
Resolved customer issues and concerns in a professional and efficient manner.
Managed guest reservations and ensured a pleasant stay for all guests.
Coordinated with the guest house manager on daily operations.
Handled guest inquiries and resolved issues promptly.
Assisted in maintaining cleanliness and orderliness of the guest house.
Veronica Collins, Pick n Pay, 0761936882
Prince Sibindi, Guest House Manager, Kalac Guest House, 0739391341