Lindah Gamuchirai Manjengwa
Johannesburg
Summary
Results-driven Food and Beverage Manager with experience in overseeing high-volume restaurant and hospitality operations. Proven track record of optimizing inventory control, enhancing customer satisfaction, and leading dynamic teams to exceed performance targets. Skilled in budgeting, menu development, staff training, and maintaining strict food safety standards. Adept at driving revenue growth through strategic planning and exceptional service delivery. Committed to fostering a positive work environment and delivering memorable dining experiences.
Overview
11
11
years of professional experience
Work History
Lecturer in Hospitality
Gauteng city college
02.2020 - Current
- Delivered curriculum using lectures, presentations and interactive class activities
- Assessed student assignments and examinations, providing constructive feedback to support learning outcomes.
- Developed tests and materials to assess and promote student learning objectives.
Industrial Trainee
Regency Hotel Chevron
02.2014 - 11.2014
- responsible for overseeing all food and beverage operations.
- developed and implemented strategies to improve guest satisfaction and increase revenue.
- collaborated with chefs and suppliers to create unique and diverse menu operations.
- implemented cost saving initiatives that resulted in a decrease in expenses.
- ensured compliance with health and safety regulations in all dining venue.
- led training sessions for staff on service standards and product knowledge.
- managed inventory and ordering processes to maintain optimal stock levels.
Education
Bachelor of Science: Honours degree - Hospitality and Tourism
Chinhoyi university of technology
Chinhoyi, Zimbabwe08.2016
Certificate of Higher Education - Tourism- Marketing and Promotion
Alison
04.2015
Skills
- Exceptional customer service and problem- solving skills
- Proven ability to manage staff and create innovative menus
- In- depth knowledge of food and beverage operations
- Highly organized and detail- oriented
- Ability to manage food and beverage inventory
- Experienced in cost- cutting practices
Professional Experience
- Developed and implemented efficient and effective operations for the restaurant.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Created innovative menus to drive customer interest and increase sales.
- Managed inventory and food and beverage orders to ensure quality and freshness.
- Worked with executive chef to develop cost- saving initiatives.
- Coordinated with vendors to negotiate competitive pricing for food and beverage items.
Timeline
Lecturer in Hospitality
Gauteng city college
02.2020 - Current
Industrial Trainee
Regency Hotel Chevron
02.2014 - 11.2014
Certificate of Higher Education - Tourism- Marketing and Promotion
Alison
Bachelor of Science: Honours degree - Hospitality and Tourism
Chinhoyi university of technology
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