Linda Strydom

• Executes diverse general administrative duties as required, supporting smooth daily operations.
• Handling creditors and debtors using Pastel, ensuring timely payments and accurate records.
• Maintains structured filing systems , performs accurate typing , and manages business correspondence.
• Assists with annual audits , compiling documentation and liaising with auditors.
• Handled inventory management, from ordering supplies to receiving and stocking shipments.
• Managing sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
• Improves office efficiency by implementing streamlined administrative processes and procedures.
• Negotiating with vendors to reduce office supply costs, thereby saving on operational expenses.
• Oversees banking operations , daily cash and card reconciliation, and financial reporting.
• Delivers exceptional customer service across multiple outlets: Steers Diner & Take-Away, Select Store, Vida-E Caffe.
• Previous Duties:
• Managed stock ordering and inventory control for Select Store, ensuring optimal product availability.
• Oversaw forecourt operations , including fuel logistics, pump maintenance coordination, and customer flow management.
• Supervised forecourt and Select Store staff , ensuring professional conduct, shift scheduling, and performance support.
• Monitored and verified employee working hours for payroll processing, ensuring accurate and timely payments
• Logged and escalated fault reports , maintaining operational safety and equipment uptime.
• Handled petty cash and banking duties , ensuring accurate reconciliation and secure transactions.
• Served as booking agent for major transport providers: Greyhound, InterCape, Translux, City to City, and SA Roadlink.
• Facilitated Avis Car Rental vehicle bookings, returns, and inspections , ensuring smooth client experiences.
• Provided front-line support for local and tourist clientele, showcasing professional hospitality.

• Delivered exceptional customer service , handling queries and resolving concerns with professionalism.
• Processed new and additional services , ensuring accurate documentation and timely activation.
• Conducted creditworthiness assessments by verifying client profiles and submitting applications to national credit bureaus prior to account approval.
• Liaised with credit bureaus to confirm client eligibility, resolve discrepancies, and maintain accurate financial records.
• Approved or declined new accounts based on verified credit status , payment history, and risk evaluation.
• Managed account enquiries and performed fault reporting , liaising with technical teams for resolution.
• Received and processed payments , including cash and electronic transactions.
• Conducted credit control and monitored outstanding accounts for follow-up.
• Maintained stock control , ensuring accurate inventory levels and timely replenishment.
• Promoted and facilitated sales of products and services , supporting revenue growth.
• Compiled and analyzed statistics for operational reporting and performance tracking.
• Managed filing systems and ensured safekeeping of all documents and applications.
• Attended Level C3 management meetings , contributing to strategic discussions.
• Performed limited technical duties in the absence of field technicians, assisting with basic service activations and fault resolution to accelerate operational processes and maintain service continuity.
• Facilitated SkyTraining sessions for staff for training and meetings.
• Took minutes during meetings, ensuring accurate records and timely distribution.

Expanded Duties: Credit Control: Head Office Bloemfontein (Jan 2000-April 2000)

• Managed credit control and account suspensions across the Northern Cape region, ensuring compliance and timely resolution
• Delivered consistent and professional customer service , handling queries, fault reporting, and service adjustments with care and efficiency.

Expanded Duties: Manual Exchange (Jan 1991– Sept 1993)

• Operated manual exchange systems , managing and capturing local, national, and international calls with accuracy and discretion.
• Logged and escalated fault reports , coordinating with technical teams for timely resolution.
• Delivered consistent and professional customer service , handling account enquiries and service requests.

• Operated switchboard , managing internal and external communications.
• Handled banking duties , including daily reconciliations and secure transactions.
• Performed office administration , including typing, filing, and invoicing
• Delivered professional customer service , supporting walk-in clients and general enquiries.