Dynamic Senior Team Leader at Hollywoodbets with a proven track record in enhancing team productivity and optimizing resource allocation. Skilled in conflict management and strategic planning, I successfully mentored staff, improved performance metrics, and consistently achieved customer satisfaction targets, driving operational excellence and fostering a collaborative work environment.
Hi, I’m
Linda Mnyatheli
Senior Team Leader
Cape Town
Summary
Work History
Hollywoodbets
Senior Team Leader
Job overview
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
- Discovered training needs and provided coaching.
- Set clear team goals and delegated tasks and set deadlines.
- Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
- Mentored junior team members, providing guidance and support to enhance their career progression.
- Produced weekly, daily and monthly activity reports and forecasts.
- Established clear performance metrics, monitoring progress routinely against set objectives for optimal results.
- Reduced operational costs through effective budget management and cost control measures.
- Managed inventories and stock and kept detailed records of inventory use and sales.
- Developed strategies to promote team member adherence to company regulations and performance goals.
- Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Chris Hani S.S.SCape Town
Grade 12 from History
11.2005
University Overview
Skills
Conflict management
Timeline
Senior Team Leader
Hollywoodbets
Chris Hani S.S.S
Grade 12 from History
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