Linda Mlangeni
Glencoe
Summary
Dedicated professional with expertise in customer service, adept at multitasking and managing time effectively. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction. Strong leader and skilled professional focused on balancing safety and enjoyment for every activity. Talented in overseeing works, managing records, and supervising schedules to meet business targets. Excellent customer service abilities and attention to detail in all facets of operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sport activity coordinator
Department of Sport, Art's and Culture
Dundee
07.2025 - Current
- Developed schedules for sports events, optimizing facility and resource utilization.
- Designed and implemented diverse sports programs for various age groups and skill levels.
- Recruited and registered participants, coaches, and volunteers, ensuring effective communication.
- Promoted sports activities via flyers, social media, and community outreach to boost participation.
- Ensured compliance with safety protocols and relevant regulations across all activities.
- Monitored participation rates, collected feedback, and evaluated program success for enhancement.
- Collaborated with schools, community organizations, sponsors, and local authorities for event support.
- Achieved high engagement levels in sports activities through targeted recruitment strategies.
Online ESL Teacher
Preply
Glencoe
03.2020 - Current
- Developed personalized lesson plans tailored to individual student needs and learning styles.
- Conducted regular assessments to gauge student progress and adapt teaching strategies accordingly.
- Facilitated interactive online discussions to enhance students' speaking and listening skills.
- Utilized various online tools and platforms to create an engaging virtual learning environment.
- Provided constructive feedback on assignments to promote language improvement and confidence.
- Implemented effective classroom management techniques to foster a positive online learning atmosphere.
- Engaged in continuous professional development by attending workshops and online courses.
- Communicated regularly with parents to update them on student progress and address concerns.
- Adapted teaching methods based on the age group of the class being taught.
- Created lesson plans and activities to engage students in the English language learning process.
Office Manager
Thembalesizwe Funeral Home
Glencoe
09.2018 - 03.2021
- Coordinated daily office operations to enhance workflows and optimize resource usage.
- Developed vendor relationships to negotiate beneficial contracts and service agreements.
- Implemented electronic document management system for efficient file access.
- Organized meetings by preparing agendas and recording minutes for follow-up.
- Ensured compliance with health and safety regulations to maintain a safe office environment.
- Managed maintenance schedules for office equipment, minimizing downtime and disruptions.
- Evaluated and introduced new office technologies to boost productivity and streamline processes.
- Handled phone calls, emails, mail routing, and coordinated courier services effectively.
Office Administrator
BMB Communications
Dundee
02.2012 - 02.2015
- Managed office inventory, tracking supplies and ensuring availability for daily operations.
- Developed and maintained electronic filing systems to enhance document retrieval efficiency.
- Facilitated communication between departments, ensuring information flow and collaboration.
- Prepared and distributed meeting agendas, minutes, and follow-up communications to attendees.
- Maintained office equipment, scheduling repairs and servicing as necessary to minimize downtime.
- Performed data entry tasks, ensuring accuracy and completeness of information in databases.
- Provided administrative support to management, including calendar management and correspondence.
Education
National Certificate - Risk Management
Mandisa Development Services
11-2022
National Certificate - IT End-User Computing
Yonet Academy
07-2015
Diploma - Clothing Design
Lindiwe Kuzwayo Academy of Fashion
12-2007
Grade 12 -
ML Sultan Glencoe Secondary School
11-2004
Skills
- Effective communication
- Reliability
- Analytical thinking
- Interpersonal skills
- Customer relationship management
- Active listening
- Excellent communication
- Interpersonal communication
- Activities documentation
- Music and entertainment coordination
- Arts and crafts instruction
- Inventory coordination
- Data analysis
Certification
Code B
Computer Skills
- MS Word
- Outlook
- Power Point
- Internet
References
V. Kemraj, Supervisor
BMB Communications
Cell:0613505269
G Nyembe
DSAC Supervisor
Cell:0783590301
S W Madi
DSAC District Head
Cell:0720966553
Timeline
Sport activity coordinator
Department of Sport, Art's and Culture
07.2025 - Current
Online ESL Teacher
Preply
03.2020 - Current
Office Manager
Thembalesizwe Funeral Home
09.2018 - 03.2021
Office Administrator
BMB Communications
02.2012 - 02.2015
National Certificate - Risk Management
Mandisa Development Services
National Certificate - IT End-User Computing
Yonet Academy
Diploma - Clothing Design
Lindiwe Kuzwayo Academy of Fashion
Grade 12 -
ML Sultan Glencoe Secondary School