Linda Dlamini (Khoza)
Managing Director
Johannesburg,Gauteng
Summary
Linda has a qualification in Post Graduate Diploma in Business Administration from Milpark Business School. Coupled with a bachelors degree in Information Science (communications and business management majors), she is a certified project manager (PRINCE2) and business process manager (Certified Process Professional - CPP). Linda began working as a junior publicity manager for Total Exposure where her exposure to various national and international clients such as Africa Fashion International, BBC and SABC to name a few. She later joined Acutech Business Solutions consulting on various public sector projects which bolted her to grow a career in management consulting. An astute professional, Linda has experience working on various projects and fulfilling different roles. Her primary expertise have been change management, project management and client relationship management over the years. Linda has solid management experience mostly gained in her senior role as a Training manager at Acutech Business Solutions where she managed the overall client relationships the company had, the accreditation processes and quality management system as well as a staff component of 15. She has been a part of and managed projects within both the private and public sector for the past 10 years. In 2018 Linda's management consultant role included records and contracts management for KZN Treasury.
Currently Linda holds the role of Managing Director at Anzomode (Pty) Ltd. She is a strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Overview
18
18
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Managing Director
Anzomode (Pty) Ltd
Johannesburg
01.2024 - Current
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Operations Manager
Anzomode (Pty) Ltd
Johannesburg
08.2016 - 12.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
Training Manager
Acutech Business Solutions
Johannesburg
07.2014 - 07.2016
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Partnered with external experts to bring in fresh perspectives and specialized knowledge for advanced training workshops.
- Facilitated team-building exercises that improved communication and collaboration among team members.
- Managed new employee orientation training process for more than 20 employees each year.
- Improved employee retention rates by creating engaging and interactive learning materials.
Management Consultant
Acutech Business Solutions
National
01.2011 - 01.2016
- Communications, Change, Stakeholder and Project Management
- Developed strong relationships with key stakeholders at all organizational levels, fostering collaboration across departments.
Management Consultant
Acutech Business Solutions
National
06.2011 - 06.2013
- Leveraged industry best practices to drive continuous improvement efforts within client organizations.
- Delivered tailored solutions for clients in various industries, addressing unique challenges and needs.
- Conducted thorough assessments of clients'' operational structures, recommending actionable steps for improvement.
Junior Publicist
Total Exposure
Johannesburg
01.2008 - 01.2010
- (Public Relations)
- Conducted thorough research to identify new publicity opportunities within the industry landscape.
- Organized successful press events, resulting in significant local and national exposure for clients.
- Tracked media placements and prepared detailed reports highlighting campaign successes.
- Enhanced event attendance by managing RSVPs and coordinating seamless guest experiences.
Education
Post Graduate Diploma in Business Administration - Business Administration
Milpark Business School
Johannesburg, South Africa03.2017
Bachelor of Arts - Information Science
University of Johannesburg
Johannesburg, South Africa03.2007
Skills
Account planning
Business development
Contract negotiation
Mentoring and training
Sales leadership
Client relationships
Personal Information
- Profession: Operations Manager
- Gender: Female
Key Qualifications
- Post Graduate Diploma in Business Administration from Milpark Business School
- Bachelor's degree in Information Science (communications and business management majors)
- Certified project manager (PRINCE2)
- Business process manager (Certified Process Professional - CPP)
- Experience in change management, project management, and client relationship management
Overall Years Of Experience
13
Certification
Graphic design
Timeline
Data Analysis
11-2024
Graphic design
10-2024
Managing Director
Anzomode (Pty) Ltd
01.2024 - Current
Operations Manager
Anzomode (Pty) Ltd
08.2016 - 12.2023
Training Manager
Acutech Business Solutions
07.2014 - 07.2016
Management Consultant
Acutech Business Solutions
06.2011 - 06.2013
Management Consultant
Acutech Business Solutions
01.2011 - 01.2016
Junior Publicist
Total Exposure
01.2008 - 01.2010
Post Graduate Diploma in Business Administration - Business Administration
Milpark Business School
Bachelor of Arts - Information Science
University of Johannesburg
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