Linamandla Somchiza
Callcenter Agent
Gugulethu
Summary
am a qualified CALLCENTER Agent, Energetic call center agent with 4 +years' experience, and currently volunteering for OFW (Organizing For Work). An ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal-oriented individual with a can-do attitude, and phenomenal time management
Overview
9
9
years of professional experience
3
3
Certifications
Work History
FNOL Agent
EXL Service South Africa
06.2023 - 11.2024
- Company Overview: Customer service for insurance company of United State
- Opening of new claims
Customer service center Agent
CCD Couriers
01.2020 - 01.2021
- Taking inbound and outbound calls, schedules of deliveries, solving customer queries and tracking of parcels
Telemarketing
truworth Head Office
01.2018 - 12.2018
Inbound and Outbound calls
Surveys
Till Operator
Woolworths
01.2016 - 12.2017
Cashier
Education
Business Administration - undefined
Stanford College
01.2012 - 1 2013
Matric - undefined
Khanyolwethu Senior Secondary School
Skills
Microsoft Office
Certification
Higher certificate Strand (Grade 12), 01/01/10, 12/31/10
Personal Information
Date of Birth: 08/27/92
References
- Ziyaad Levy, EXL Manager, +27 (81) 377-1657
- Mergan Brown, CCD Couriers Supervisor, (078) 221-4358
Timeline
FNOL Agent
EXL Service South Africa
06.2023 - 11.2024
Level 1 First Aider
05-2023
Customer service center Agent
CCD Couriers
01.2020 - 01.2021
Telemarketing
truworth Head Office
01.2018 - 12.2018
Till Operator
Woolworths
01.2016 - 12.2017
NQF level 4 Business administration, Stanford College, 01/01/12, 12/31/13
04-2013
Business Administration - undefined
Stanford College
01.2012 - 1 2013
Higher certificate Strand (Grade 12), 01/01/10, 12/31/10
12-2010
Matric - undefined
Khanyolwethu Senior Secondary School
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