LINAH AYANDA MTSWENI
Relationship Consultant At Sasfin Bank Limited
Johannesburg
Summary
Dedicated, organized, and innovative individual with strong interpersonal skills. Thrives in team settings and independently. Proficient in following instructions and fostering positive working relationships. Extensive experience in the Financial Institution sector. Positive attitude, eagerness to learn, and commitment to making meaningful contributions to success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Relationship Consultant
Sasfin Bank Limited
Johannesburg
10.2023 - Current
- Administration of client portfolios
- Being sales focused with the ability to cross sell and upsell
- Product sales (Business and Personal investments accounts, Asset Finance facility and Trade and Debtor Finance Facility)
- Liaising with the Credit and Operations Departments to ensure the smooth running of the clients' accounts with regards to risk, operation and administrative issues
- Compiling of KYC, EDD and HIGH-RISK template for clients under FICA Review.
- Prioritizing proactive engagement and effective service delivery.
- Aiming for cost-effective, convenient, and service-oriented banking processes.
- Migrating clients to cost-effective, service-oriented channels.
- Promptly resolving reactive service requests.
- Leveraging business sources for new accounts and business opportunities.
- Assessment and spreading of financial statements and management accounts together with cash flow and budget projections, as well as ability to comment on these financials.
- Preparation of all applications to be sent to the Credit Department for approval and sourcing all relevant information from clients in this regard both for existing and prospective clients.
- Submitting applications to Collateral.
- Obtaining credit bureau reports and bank code information.
- Conducting credit checks and managing security documentation.
- Managing security register.
- Accurately capture client applications on Sasfin Bank systems (i.e. Dynamics).
- Ensuring that all clients comply with the FICA requirements and bank processes by completing all credit checks (vetting), Bank codes, ITC's etc.' in line with all Regulatory and Group requirements.
Private Banking Analyst
Rand Merchant Bank
Johannesburg
05.2019 - 10.2023
- Portfolio management (high net-worth clients)
- Client Reviews (meeting with clients to assess their financial situation and progress toward their financial goals)
- Structuring secured and unsecured lending facilities
- Interest rate services (investments and lending facilities)
- Support sales through analysis of client portfolio and pro-active client engagement.
- Assist with profit growth for the business through sales and acquisition of new clients.
- Product sales (achieve expected financial targets and uphold associated service levels)
- Educating clients about the Rewards program(eBucks) and helping them maximize benefits
- Educating clients on how to navigate on their digital platforms
- FICA, KYC and EDD
Service Consultant
First National Bank
11.2016 - 04.2019
- Transactional banking queries (card maintenance, payments, disputes)
- Educating clients on how to navigate on their digital platforms
- Proactively selling to client
- Identify new banking opportunities
- Logging new to bank clients leads
Financial Administrator Intern
T-Systems South Africa
Johannesburg
03.2016 - 10.2016
- Handling of Invoices, orders, billing and quotations for suppliers and repairs
- Drawing and distribution of monthly reports
- Do journals and monthly accruals
- Assist with forecast and budgeting
Payroll Administrator Intern
Outsurance
03.2015 - 02.2016
- Payroll payments and monthly journals
- Garnishee and maintenance order allocation
- Managing payroll queries mailbox
Education
BCom Accounting Degree
University of Johannesburg
Johannesburg, South Africa01-2014
National Senior Certificate
Allendale Secondary School
Middelburg, South Africa01-2009
Skills
- Ability to analyse financial information to create and implement recommendation
- Listening Ability
- Telephone Skills
- Verbal Communication
- Interpersonal Skills
- Problem-Solving Skills
- Analytical Skills
- Strong Financial Services background ie transactional, lending and investment banking
- Ability to analyse financial information to create and implement recommendation
Certification
RE5 Regulatory Examination, Representatives in all Categories of FSPs
Timeline
Relationship Consultant
Sasfin Bank Limited
10.2023 - Current
Private Banking Analyst
Rand Merchant Bank
05.2019 - 10.2023
Service Consultant
First National Bank
11.2016 - 04.2019
Financial Administrator Intern
T-Systems South Africa
03.2016 - 10.2016
Payroll Administrator Intern
Outsurance
03.2015 - 02.2016
BCom Accounting Degree
University of Johannesburg
National Senior Certificate
Allendale Secondary School
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