Summary
Overview
Work History
Education
Skills
Timeline
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Lilitha Ngele

Lilitha Ngele

Full Stack Web Developer/.Net Developer
Khayelitsha

Summary

I became interested in software development to create apps that solve people's problems and expand my programming skills. I enjoy tackling complex challenges, building elegant solutions, and collaborating with others on impactful projects. I also have experience as a Customer Service Consultant, where I excel at understanding customer needs, providing exceptional support, and exceeding performance targets.

Overview

4
4
years of professional experience
2058
2058
years of post-secondary education

Work History

Customer Service Consultant

Debt Aid Counselors
02.2025 - Current
  • Handled high call volumes while maintaining a courteous and professional demeanor.
  • Troubleshot customer service issues with methodical approach, eliminating impossible quickly and focused on implementing relevant, actionable solutions.

.Net Developer Junior

Global Kinetic Software Engineers
01.2022 - 12.2024
  • Troubleshot and resolved performance issues for databases and software.
  • Reduced software bugs by conducting thorough unit testing and debugging, ensuring a smooth user experience.
  • Worked closely with product owners to gather requirements and translate them into functional specifications for development purposes.
  • Enhanced application performance by optimizing .NET code and implementing efficient algorithms.
  • Participated in code reviews, ensuring adherence to established programming guidelines while maintaining code quality across the team.
  • Contributed to the successful completion of projects by meeting deadlines and adhering to best practices in .NET development.

.Net Developer Internship

Global Kinetic Software Engineers
01.2021 - 12.2021
  • Contributed to the successful completion of projects by meeting deadlines and adhering to best practices in .NET development.


Education

High School Diploma -

Olivet College
Eastern Cape
04.2001 - 01.2019

Full-stack Web Development Certificate - Full stack web development course

Codex
Western Cape
04.2001 - 01.2020

Full-stack Web Development - Coding course(Full Stack)

Life Choices Academy
Western Cape
04-2022

Skills

Complaint handling

Timeline

Customer Service Consultant

Debt Aid Counselors
02.2025 - Current

.Net Developer Junior

Global Kinetic Software Engineers
01.2022 - 12.2024

.Net Developer Internship

Global Kinetic Software Engineers
01.2021 - 12.2021

High School Diploma -

Olivet College
04.2001 - 01.2019

Full-stack Web Development Certificate - Full stack web development course

Codex
04.2001 - 01.2020

Full-stack Web Development - Coding course(Full Stack)

Life Choices Academy

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Lilitha NgeleFull Stack Web Developer/.Net Developer