Knowledgeable and ambitious Insurance Professional and HR Graduate with a vast experience in customer servicing ,cross-selling and retentions .I Offer exceptional support by staying current on company policies and asking targeted questions to quickly get to the root of issues. Successful at consistently exceeding performance targets. Known for reliability and adaptability with a capacity to learn and apply new skills with a proven ability to quickly adapt to new environments . Motivated to maintain customer satisfaction and contribute to company success. committed to making meaningful contribution and advancing organizational goals .Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals .
Sales
Client onboarding verification
Customer service
Administrative support
Microsoft Office Suite
Complaint handling
Call centre experience
Critical thinking
Quality control
Report preparation
Staff education and training