Open To Work
Liliana de Sousa
New Market Alberton
Work Preference
Summary
Hi! I'm Liliana, a motivated and versatile professional with a rich background in spa management, administration, and beauty therapy. I'm all about keeping things organized, creating great client experiences, and ensuring smooth day-to-day operations. With years of experience in South Africa and abroad, I bring a unique mix of skills, whether it's managing social media, running a spa, or handling admin tasks like a pro.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
17
17
years of professional experience
Work History
Part time virtual assistant
Every tasks company
10.2025 - Current
- Data entry projects
Front desk receptionist
Waxit El Ridge
03.2025 - Current
- Managed front desk operations including client greetings, appointment scheduling, Phone handling, and payments. Responsible for opening and closing procedures, maintaining aintaining cleanliness, and supporting daily salon operations.
Admin Superstar & PA
De La Vel Beauty & Hair Spa
01.2022 - 01.2023
- Took care of the calendar for work and home schedules.
- Booked appointments, answered calls, and managed emails.
- Ran their social media accounts and made sure the office looked top-notch every day.
Spa Manager
Bella Mey
01.2016 - 01.2019
- Oversaw daily operations, including bookings, team lunches, and year-end events.
- Ensured clients always had a great experience.
Beauty Therapist Roles
Various Locations
01.2009 - 01.2016
- Hands-on experience with massages, facials, waxing, and other beauty treatments.
- Handled client consultations and suggested the best treatments for their needs.
Ambassador & Trainer
SA Beauty & Hair Distributors
01.2021
- Trained salons and spas on beauty products like Cirepil wax and Lash Lift.
- Loved being on the road, meeting clients, and running demos.
Spa Assistant Manager
Kohler Waters Spa
01.2020
- Managed a big team and ensured everything ran like clockwork.
- Reported sales, checked stock, and organized schedules for therapists.
Education
Diploma - Health, Skincare & Haircare
Academy South Africa
Wedding & Event Planning + Interior Design -
Brentwood College
UKHair Extension Course -
Beke College
UKSkills
- Keeping Things Organized
- Customer Happiness
- Team Management
- Hands-on Beauty Work
- Tech Savvy
- Admin expert
- Appointment scheduling
- Client relations
- Social media management
- Team coordination
- Customer service
- Time management
- Problem resolution
- Communication skills
- Attention to detail
- Data entry
- Inventory management
- Training and development
- Front desk operations
- Event planning
- Client communication
- Spreadsheet tracking
- Administrative support
- Meeting scheduling
- Work prioritization
- Office management
- Administrative skills
- Effective planning
- Mail distribution
- Verbal and written communication
- Appointment confirmation
- Conference room scheduling
- Customer assistance and interaction
- Staff management
- Email and telephone decorum
- Office administration
- Document management
- Data confidentiality
- Listening skills
- Scheduling appointments
- Strategic planning
- Office supplies ordering
- File management
- Researching skills
- Telephone etiquette
- Supply management
- Confidentiality handling
- Calendar management
- Multi-line telephone systems
- Cash handling
- Skilled in [software]
- Travel coordination
- Meeting arrangements
Personal Information
Title: Somatologist | Nail Tech | Hair extension tech | Front desk receptionist
LANGUAGE
English, Portuguese, Afrikaans
Languages
English
First Language
Portuguese
Elementary
A2
REFERENCES
- Lina, Phetla, Spa manager, mathotophetla@yahoo.com, +27 73 100 8514, Camdeboo Spa at Irene Country Lodge
- Charlene, Blanco, Assistant spa manager, 0605042751
- Zenita, Van Zyl, Waxit El Ridge Owner, Elridge@waxit.co.za, 0825529088
Timeline
Part time virtual assistant
Every tasks company
10.2025 - Current
Front desk receptionist
Waxit El Ridge
03.2025 - Current
Admin Superstar & PA
De La Vel Beauty & Hair Spa
01.2022 - 01.2023
Ambassador & Trainer
SA Beauty & Hair Distributors
01.2021
Spa Assistant Manager
Kohler Waters Spa
01.2020
Spa Manager
Bella Mey
01.2016 - 01.2019
Beauty Therapist Roles
Various Locations
01.2009 - 01.2016
Diploma - Health, Skincare & Haircare
Academy South Africa
Wedding & Event Planning + Interior Design -
Brentwood College
Hair Extension Course -
Beke College