Liezle Bezuidenhout

• Coordinate property maintenance and contractor management.
• Handle insurance claims, update policies, and arrange valuations.
• Prepare and distribute AGM packs; draft resolutions and register rules.
• Submit CSOS annual returns and ensure compliance with regulations.
• Manage fire hydrant services and other compliance tasks.
• Use Weconnectu for portfolio administration.
• Draft letters to owners, manage general emails, and arrange meetings.
• Liaise with municipalities and assist the General Manager with daily tasks.

• Negotiated purchase agreements with clients, ensuring optimal vehicle pricing and customer satisfaction.
• Conducted market research to identify trends, enhancing vehicle offerings and competitive positioning.
• Coordinated logistics for vehicle delivery, streamlining processes and improving turnaround times.
• Developed strong client relationships, resulting in repeat business and increased referral rates.

• Managed sales of new and used vehicles, driving revenue growth.
• Oversaw advertising, finance applications, and sales reporting.
• Coordinated road shows, exhibitions, and showroom layouts.
• Supervised staff and ensured customer satisfaction.

• Developed and maintained strong client relationships, driving customer retention and satisfaction.
• Executed targeted sales strategies to increase revenue and market share in competitive sectors.
• Collaborated with cross-functional teams to streamline processes, enhancing operational efficiency.
• Conducted market research and competitive analysis to inform sales tactics and promotional efforts.

• Promoted and sold vehicles while consistently exceeding sales targets.
• Delivered exceptional customer experiences and managed finance applications.
• Built lasting client relationships and coordinated with finance/insurance teams.

• Assisted clients through debt review processes.
• Negotiated payment arrangements and managed collections.
• Produced detailed arrears and payment resolution reports.

Portfolio Administration Meeting Management Financial Oversight Maintenance & Compliance System & Communication Management

• Act as the primary contact for Trustees, Directors, and owners.
• Provide guidance on the Sectional Titles Schemes Management Act (STSMA) and HOA governance regulations.
• Draft, register, and update conduct and management rules.
• Prepare and distribute AGM packs, resolutions, and notices.
• Organize and attend Trustee meetings, Board meetings, and Annual General Meetings (AGMs).
• Draft agendas, record minutes, and follow up on action items.
• Ensure accurate documentation and compliance with CSOS requirements.
• Review monthly financial management packs.
• Monitor levy collection and manage arrears.
• Assist Trustees with operational and reserve fund budgets.
• Liaise with auditors and prepare financial reports.
• Coordinate routine and emergency property maintenance.
• Appoint and manage contractors, ensuring service quality.
• Ensure compliance with health, safety, fire hydrant services, and insurance regulations.
• Arrange insurance valuations and update policies.
• Submit CSOS annual returns and other statutory filings.
• Utilize property management software such as WeConnectU to streamline workflows.
• Draft letters to owners, manage general emails, and arrange meetings.
• Liaise with municipalities regarding utilities and compliance matters.

• Held multiple positions including Retail Banker, Home Loans Consultant, Service Banker, and Manager Assistant.
• Sold banking products, managed credit applications, and facilitated property transactions.
• Oversaw collections, reconciliations, and compliance processes.
• Delivered training, presentations, and managed client relationships.

• Managed operations of a 300-seat venue with 30+ staff.
• Oversaw stock control, kitchen, bar, and customer service.
• Designed and implemented operational strategies that improved service efficiency and customer satisfaction.
• Led a team of staff, fostering a collaborative environment that enhanced productivity and morale.
• Trained and mentored new employees, promoting adherence to industry standards and best practices.
• Established vendor relationships that enhanced product quality and ensured timely delivery of supplies.
• Established strong customer relationships through excellent communication and attentive service.
• Consulted with customers to assess needs and propose optimal solutions.
• Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
• Conducted market research to inform product development decisions and identify potential growth areas.

• Making use of several sources and resources to track down persons and vehicles.
• Building relationships with different sources and maintaining these relationships
• Sharing of collected information and coordinating of the execution of repossessions

• Negotiated payment plans with clients, achieving timely debt recovery.
• Reviewed accounts to identify delinquent status, minimizing write-offs through proactive engagement.
• Maintained collection files and reports to track payments, streamlining follow-up processes.
• Guided clients on repayment options and consequences, enhancing their understanding of financial obligations.