Researched and devised new safety initiatives and strategies to improve safety performance.
Developed and implemented safety policies and procedures to promote workplace safety.
Developed strong customer relationships through attentive listening and prompt resolution of concerns.
Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
People Experience Specialist, Global
Bolt
Johannesburg
09.2022 - 02.2024
Global HR operations, Workday Help implementation, employee relations for 4,300+ staff.
Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
Improved employee retention by implementing effective onboarding and training programs.
Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
Streamlined HR processes for increased efficiency and reduced administrative workload.
Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Spearheaded implementation of a new HRIS platform, coordinating between vendors, IT, and human resources teams for successful integration.
Improved project efficiency by streamlining processes and implementing best practices in project management.
Effectively managed change requests to minimize disruptions to ongoing projects.
Enhanced team collaboration with regular communication, goal-setting, and performance tracking.
People Operations Coordinator – Global
Bolt
Johannesburg
04.2022 - 08.2022
Workday lifecycle data management and reporting.
Developed custom reports within the HRIS system, providing valuable insights for executive decision making.
Enhanced HRIS efficiency by streamlining processes and implementing automation tools.
Identified areas for process improvement within the organization's HRIS system by analyzing usage patterns and gathering feedback from users.
Facilitated smooth transitions during mergers or acquisitions, integrating employee data from multiple HRIS systems and ensuring accurate recordkeeping.
Reduced data entry errors by standardizing input procedures and providing training for staff members.
Managed sensitive employee data securely, maintaining strict confidentiality and adhering to compliance regulations.
Career Break – Full-Time Parenting
Private
Centurion
04.2020 - 04.2022
COVID-related caregiving with continued professional development.
Increased employee safety awareness through engaging presentations and workshops on various health topics.
Coordinated regular health and safety training programs for employees in line with regulatory requirements, promoting a secure workplace culture.
Supported management in developing robust policies that align with federal, state, and industry-specific regulations related to workplace health and safety.
Maintained up-to-date knowledge on emerging trends in occupational health and safety practices, sharing insights with colleagues for continuous improvement efforts.
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
AWS Connect DevOps Engineer and Software Developer at NTT Data (Dimension Data)AWS Connect DevOps Engineer and Software Developer at NTT Data (Dimension Data)