Work Preference
Summary
Overview
Work History
Education
Skills
Personal Information
References
Certification
Timeline
Generic
Liezl de Klerk
Open To Work

Liezl de Klerk

Receptionist/Admin
Waverley, Pretoria,Gauteng

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Hybrid
Location: Waverley, Pretoria, Gauteng, GautengCenturion, GP
Open to relocation: Yes

Important To Me

Work-life balance

Summary

Front office professional handling 20+ switchboard calls per day, visitor support, bookings, and data capture in fast-moving office settings. Uses Word, Excel, Outlook, and Microsoft Teams to manage records, send mailings, and keep daily administration organised. Brings customer communication and scheduling experience from office, sales, and support roles.

Overview

2
2
Languages
1
1
Certification
14
14
years of professional experience

Work History

Helpdesk Consultant

Propharm
05.2025 - 10.2026
  • Check and respond to emails, managed customer enquiries and routed calls to the appropriate department promptly.
  • Recorded call details, customer requests, and follow-up actions in the helpdesk system.
  • Capture and upkeep of data throughout the day.
  • Extraction of outstanding data.

Shop Assistant

PNA Mall@Reds
01.2019 - 01.2021
  • Process 30+ customer transactions daily at the cash register while maintaining accurate cash handling.
  • Delivered customer support by answering questions, resolving routine issues, and maintaining a professional front-of-shop experience.
  • Kept sales areas clean and organized through regular cleaning, restocking, and display maintenance.
  • Recorded basic shop activity in Microsoft Excel and Microsoft Word to support accurate document filing and data capturing.

Personal Assistant

Estate Supplies
01.2018 - 01.2019
  • Supported marketing and administration tasks, coordinating bookings, orders, and day-to-day office requests.
  • Prepared research notes and lifestyle planning materials to help organize priorities and upcoming arrangements.
  • Maintained customer and supplier communication with a professional tone, supporting smooth follow-up and issue resolution.

Sale Consultant

Telesure Group Service
01.2015 - 01.2017
  • Managed switchboard calls with clear telephone etiquette, routing enquiries and messages promptly.
  • Maintained document filing and Microsoft Excel records to keep office information organized and current.
  • Coordinated appointment scheduling, order processing, and Microsoft Outlook correspondence for daily office support.

Maraneman Adventure Academy
01.2013 - 01.2014
  • Supported team-building and outdoor education activities, guiding participants through structured sessions and safety requirements.
  • Maintained document filing systems and sorted records to keep materials accessible for daily use.
  • Handled telephone communication and front-desk updates using Microsoft Outlook and Microsoft Teams.

Education

High School Diploma - undefined

Hoerskool Oos Moot
05-2012

High School Diploma -

Hoerskool Zwartkop
05-2009

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Sales dialler

As400

Unicims

Data capturing

Document filing

Appointment scheduling

Order processing

Telephone etiquette

Personal Information

  • Date of Birth: 20 December 1994
  • Driving License: Code B with own transport

References

  • Telesure VAPS, 011 489 4000
  • PNA, 012 656 8906

Certification

Matric Cerificate

Timeline

Helpdesk Consultant

Propharm
05.2025 - 10.2026

Shop Assistant

PNA Mall@Reds
01.2019 - 01.2021

Personal Assistant

Estate Supplies
01.2018 - 01.2019

Sale Consultant

Telesure Group Service
01.2015 - 01.2017

Maraneman Adventure Academy
01.2013 - 01.2014

High School Diploma - undefined

Hoerskool Oos Moot

High School Diploma -

Hoerskool Zwartkop
Liezl de KlerkReceptionist/Admin