Liezel Christina Sanderson

• Perform data capturing as required.
• Capturing business partner creation(Cash & Retail accounts).
• Single line activation & termination.
• Creating customer contracts & approved publication range.
• Activating constant services with approved quantities.
• Conversion of cash & retail accounts.
• Temporary suspension of customers contracts.
• Termination of customers contracts.

Core Competencies:

Administration & Data Management.

Logistics & Route Coordination.

Retail Operations Support.

Customer Relationship Management.

Oracle & SAP ERP Systems.

Report Analysis & Documentation.

Team Collaboration & Communication.

Microsoft Office Suite(Word, Excel, Outlook, Power Point)

Roles held & Experience:

Administration Data Clerk, Route Administrator, Data Administrator.

• Process & validate invoices, credit notes & POD's using Oracle.
• Administer route changes & maintain master datasets in SAP.
• Assign & manage vehicle routing & troubleshoot delivery discrepancies.
• Handle BP account management: activations, terminations & updates.
• Process conversations, delivery instructions & address changes.
• Coordinate new business partner setups including informal markets & street vendors.
• Ensure data accuracy & provide daily/weekly reports to stakeholders.

Retrenched.

• Managing incoming calls, taking messages & forwarding calls as needed.
• Keeping the reception area clean, organised & tidy.
• Answering general enquiries about the company , it's services & it's employees.

Company closed down(Liquidation)

• Accurately & efficiently processing cash, credit & debit card payments.
• Providing excellent customer service, greeting customers & answering questions.
• Processing returns & exchanges in accordance with company policy.

Resigned