Liberty Mqabulo Mpala
Johannesburg
Overview
1
1
Language
21
21
years of professional experience
Work History
Senior Quantitative Analyst
Nedbank
Johannesburg
04.2021 - Current
- Managed end-to-end commercialisation of analytical models and tool suites.
- Collaborated with multi-functional stakeholders to drive uptake and value realisation of analytical tools.
- Identify issues, analysed information and provided solutions to problems.
- Engaged front-line staff, including relationship managers, service managers, and credit teams, to improve operational efficiency and team synergy.
- Ensure the aggressive target of growth vectors for revenue growth which is reflected by the clusters Gross Operating Income (GOI)
- Engage with customers to better understand needs and deliver excellent service.
- The models are : Acquisition Models, Retention/Attrition Models, Growth and Entrenchment Models.
Data Analyst
Nedbank Corporate Card Division
Johannesburg
06.2017 - 03.2021
- Extracted, analysed, and reported data to support corporate client decision-making.
- Analysis of Data for the purpose of enhancing revenue collection in both Non-Interest Revenue (NIR) and Net Interest Income (NII).
- Facilitated relationship management between Key Account Managers and primary clients to strengthen partnerships.
- Participated in product enhancement initiatives to improve upselling and cross-selling opportunities.
Credit Analyst
Nedbank Business Banking
09.2015 - 05.2017
- Analysis of company annual financial statements and management accounts.
- Uploaded analysed AFS on Moodys to evaluate and rate client credit profiles.
- Calculated affordability for NCA clients to assess loan eligibility.
- Credit Administration of new and existing clients in Business Banking.
- Managed client portfolios with turnover of R40 million, focusing on risk assessment in the professional space.
- Processing of new applications and annual client reviews on Easy to do credit (ETDC).
- Managed credit MIS on Bi-portal, overseeing debtors, creditors, and exception reports.
- Providing support to the Credit Manager and CST in credit decision making.
Trainee Credit Risk Operations Analyst
The Home-Choice Group (HC)
02.2015 - 09.2015
- Mitigated credit risk within collections area through effective monitoring and intervention
- Implemented collection strategy in collaboration with dialer team, marketing team, and credit risk
- Ensuring that the debt collection process is in alignment with the National Credit Act
- Forecasting Models and evaluation of performance of EDCs to determine how to do handover of legal accounts
- Identifying prescribed debt that must be sold as bad debt in the debt market.
- Aligned balances in Legal and Out-Source Book with those of company's External Debt Collectors (EDCs)
- Managed activities in Credit Risk Office to oversee credit operations.
Analyst (MIS) - Internship
Woolworths Financial Services (WFS)
08.2014 - 01.2015
- Resolved stakeholder queries using SAS coding in Base SAS and SAS Enterprise-Guide, enhancing data accuracy and responsiveness.
- Built MI dashboards for reporting purposes, facilitating informed decision-making across operations.
- Process Automation using business intelligence tools such as MS scheduler, SAS Query builder.
- Data extraction on tableau and analysis on excel.
- Ad-hoc reports and engagement with both Dialer and Resource Planning teams within the Risk Operations space.
- Liaising with Senior Analysts in Credit Risk office in the information sharing of the credit risk strategy such as credit limit increase /credit limit decrease.
- MI Reporting for the business Operations Spaces mainly outbound, inbound, acquisitions, collections
- Review of overall business performance in Monthly Business Report (MBR)
- Managed information systems for operational efficiency
- Managed Quality Assurance, multimedia reports, call outcomes, longest waiting time, gain share, and dialer performance reporting, ensuring compliance with operational standards.
- Product knowledge of the business main products, mainly Credit Card, Store Card and Personal Loans
- Department: Operations Intelligence
Mathematics-Teacher
Western Cape Education Department
01.2007 - 12.2009
Market Research Assistant
Probe Market Intelligence
01.2006 - 12.2006
- Conducted media surveys and interviews to obtain qualitative and quantitative data
- Analysed data using SPSS and Excel to derive insights using SPSS and/or Excel
- Collected diverse data to inform research objectives and support decision-making
- Developed questionnaires to gather targeted insights
Junior Financial Analyst (Winter Internship)
The Burgiss Group
06.2013
- Verified costs, fair value, and proceeds for accuracy.
- Compiled fair value reports and confirmed fund size.
- Updated reports for senior analysts' review to enhance data analysis.
- Managed and updated company holdings within private capital funds for accurate portfolio tracking
- Running balance sheet cross checks using DSA
- Updated private equity entities and partnerships on Private Informant to ensure accurate information flow
- Cross checking information on venture capital, real estate and distressed debt
Education
Post Graduate Qualification - Financial Economics & Econometrics
University of Johannesburg
Johannesburg, GP01-2021
B-Com Honors - Finance & Investments
University of the Western Cape (UWC)
Cape Town, WC01-2012
BSc - Mathematics and Statistics
University of Zimbabwe
01-2005
Academic Qualifications - Advanced Level -
Founders High School
01-2001
Ordinary Level -
Founders High School
01-1999
Skills
- Software Packages: Python, R, SQL, SAS
- Statistical modelling
- Strong Quantitative and qualitative abilities
- Data Technology: Tableau; Verint; Origination Software such as OM4
- Data presentation skills
- Analytical and problem solver
- Stakeholder engagement
- Microsoft Office (MS Word, MS DOS, MS Excel, Power Point, Access)
- Results-driven professional
- Team player and goal achiever
- Intuitive and willing learner
PERSONAL INFORMATION
English, Zulu, Xhosa, Ndebele
Timeline
Senior Quantitative Analyst
Nedbank
04.2021 - Current
Data Analyst
Nedbank Corporate Card Division
06.2017 - 03.2021
Credit Analyst
Nedbank Business Banking
09.2015 - 05.2017
Trainee Credit Risk Operations Analyst
The Home-Choice Group (HC)
02.2015 - 09.2015
Analyst (MIS) - Internship
Woolworths Financial Services (WFS)
08.2014 - 01.2015
Junior Financial Analyst (Winter Internship)
The Burgiss Group
06.2013
Mathematics-Teacher
Western Cape Education Department
01.2007 - 12.2009
Market Research Assistant
Probe Market Intelligence
01.2006 - 12.2006
Post Graduate Qualification - Financial Economics & Econometrics
University of Johannesburg
B-Com Honors - Finance & Investments
University of the Western Cape (UWC)
BSc - Mathematics and Statistics
University of Zimbabwe
Academic Qualifications - Advanced Level -
Founders High School
Ordinary Level -
Founders High School