LIBERTY MANJENGWA
Salesman,waiter
Cape town,Western Cape
Summary
CAREER OBJECTIVES Perusing opportunity which will allow me to grow professionally, while effectively utilising my versatile skill set to help promote your corporate mission and exceed team goals ambitious young learner willing to develop excellent professional, communication and scientific skills. A team player who is able and willing to take responsibilities with minimum supervision, with high levels of integrity and objectivity. Ability to work under considerable pressure and produce desirable results. Determined as ever, a man of tact.
Overview
4
4
years of post-secondary education
Work History
waiter
Seelan restaurant and bar
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
waiter & bar man
Badhelis Italian restaurant
- Preparing alcoholic or non-alcoholic beverages for bar and patrons
- Interacting with customers, taking orders and serving snacks and drinks
- Assessing bar customers' needs and preferences and making recommendations
stock controller
Nu Metro cinemas, CANAL WALK CENTURY CITY
- Duties
- Taking responsibility and accountability for the site stock from alcohol and snacks tracking expiry date of the stock
- Receiving stock capturing stock using the FIFO method to take care of the stock so it will not expire
Bar manager / supervisor
Nu Metro cinemas, V & A WATERFRONT
- Managing the staff and training staff about how to operate as a bartender or waiter
- Leading by example having leadership skills
- Assisting customers in any complaints and to make sure the customers are happy always
- Doing all the administration job cash up,reports,emails and stock reports
- Taking responsibility and accountability for the site stock from alcohol and snacks tracking expiry date of the stock
Sales Agent
Red Sands Marketing
Cape Town , Western Cape
03.2023 - Current
- Used Salesforce CRM software to record personal information and purchases of contacted prospects.
- Increased sales and customer satisfaction through personalized servicing.
- Trained and mentored new sales representatives.
- Utilized CRM software to manage customer accounts and track performance metrics.
Outbound Sales Agent
Teleperformers Cape Town
Cape Town , Western Cape
03.2023 - 03.2023
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Utilized innovative sales techniques to upsell products and services.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Utilized sales techniques to build customer interest and close sales.
Education
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Mbizo high school
01.2010 - 01.2013
Skills
Guest relations management
High-volume dining
To-go order preparation
Wine knowledge
Food station setup
Dining area maintenance
Upselling techniques
Cash handling
Banquet coordination
Food and beverage pairings
Order accuracy
Bar terminology
Front-of-house display creation
Accurate money handling
Bill computation
Item promotion
Tableside Service
Daily specials memorization
Guest seating arrangements
Compliance standards
Wine service
Menu presentation
Guest relations
Accomplishments
- Organisation : BAIA SEAFOOD RESTAURANT
- Job title :waiter
- Duties
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
Timeline
Sales Agent
Red Sands Marketing
03.2023 - Current
Outbound Sales Agent
Teleperformers Cape Town
03.2023 - 03.2023
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Mbizo high school
01.2010 - 01.2013
waiter
Seelan restaurant and bar
waiter & bar man
Badhelis Italian restaurant
stock controller
Nu Metro cinemas, CANAL WALK CENTURY CITY
Bar manager / supervisor
Nu Metro cinemas, V & A WATERFRONT